JADA FAITH
Chicago,IL
Summary
Responsible and motivated student ready to apply education in the workplace. Reputation for defusing tense situations and establishing genuine rapport with clients, family members, and community partners. Strong interest in developing clinical social work skills.
Overview
10
10
years of professional experience
Work History
Juvenile Probation Officer
Monroe County Probation
Bloomington, IN
01.2022 - 04.2024
- Kept offenders on track with regular interviews and routine progress monitoring
- Assisted offenders with obtaining specialized support for risk factors contributing to criminal behavior
- Made official recommendations about offenders' cases based on interviews, observations, and evidence gathered
- Attended court hearings involving offenders and gave testimony under oath
- Maintained current status with all certifications and trainings necessary for employment as a juvenile probation officer
Legal Secretary
Law Offices of Paul D. Baugh, P.C.
Bloomington, IN
06.2021 - 01.2022
- Prepared case files, investigated issues, and produced legal paperwork in a detail-oriented and methodical manner
- Managed records, projects, and calendars to make sure everything functioned smoothly
- Provided administrative support such as mailing, copying, scanning, filing, and billing daily
Waitress
Rush Off Main Restaurant
Brownsburg, IN
07.2020 - 06.2021
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution
- Stocked server areas with supplies before, during, and after shifts
- Collaborated with host, bus person, and cook to serve up food and beverage options
Waitress
TGI Fridays Restaurant
Indianapolis, IN
08.2018 - 03.2020
- Provided excellent customer service while managing an entire section of tables
- Cleaned and stocked while also doing my main tasks of waitressing
- Defused escalating situations from customers and staff
Drive-Thru Operator
Bobes Pizza Express
Washington, IN
05.2014 - 07.2018
- Implemented and maintained up to 8 employees' monthly schedules
- Processed credit card and cash payments for orders, counting out change and furnishing receipts
- Worked quickly to document orders, answer questions, and process payments, keeping high-volume lines moving and maintaining high customer satisfaction
Education
Bachelor of Science - Criminal Justice
Indiana University-Purdue University
Indianapolis, INSkills
- Troubleshooting complex problems
- Multicultural sensitivity
- Exceptional communication skills
- Organized
- Understands confidentiality
- Team-oriented
- Strong research skills
- Intervention strategies
Affiliations
- Co-Author of Indiana Department of Corrections Academic Research Study
- Internship at Pendleton Juvenile Correctional Facility
- O'Neill Student Council Secretary & Canvas Administrator
- ABA Pathway to Law Member
- Pre-Law Society Member
References
- Jeff Hartman (Monroe County Juvenile Probation Supervisor), 812-327-5595
- Dr. Eric Grommon (Associate professor at the Paul H. O'Neill School of Public and Environmental Affairs at IU Indianapolis), egrommon@iu.edu
- Jeffery Hilt (Manager at Rush Off Main), 317-376-3467
- Michaela Capps (Previous co-worker at Rush Off Main), 814-897-3655
Timeline
Juvenile Probation Officer
Monroe County Probation
01.2022 - 04.2024
Legal Secretary
Law Offices of Paul D. Baugh, P.C.
06.2021 - 01.2022
Waitress
Rush Off Main Restaurant
07.2020 - 06.2021
Waitress
TGI Fridays Restaurant
08.2018 - 03.2020
Drive-Thru Operator
Bobes Pizza Express
05.2014 - 07.2018
Bachelor of Science - Criminal Justice
Indiana University-Purdue University
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