Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Generic
Jada Fiedler

Jada Fiedler

Plainfield,IN

Summary

Dedicated and dependable professional with a strong background in customer service, seeking to broaden skills in customer service or business development. Proficient in managing demanding tasks in fast-paced settings. Service-focused, meticulous, and diligent individual with outstanding interpersonal skills. Recognized for accountability, enthusiasm, trustworthiness, and quick grasp of new concepts. Authorized to work in the US for any employer.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Business Development Coordinator

Champion Chevrolet of Avon
03.2024 - 06.2025
  • Enhanced lead generation via effective cold calling techniques.
  • Managed comprehensive sales cycle, focusing on timely follow-up and precise CRM documentation.
  • Executed more than 200 calls each day.
  • Coordinated 50 monthly appointments.
  • Utilized CRM software and phone systems daily.
  • Developed and maintained relationships with potential clients to drive business growth.
  • Coordinated marketing campaigns to enhance brand visibility and attract new customers.
  • Collaborated with sales team to streamline lead generation processes and improve conversion rates.

Retail Merchandise Coordinator

TJ Maxx
10.2023 - 03.2024
  • Managed team members within designated department.
  • Supervises truck deliveries and store inventory.
  • Handled cashier duties efficiently during peak hours.
  • Guided customers to desired merchandise.
  • Ensured shelves were consistently replenished.
  • Optimized store arrangement through meticulous item placement.
  • Analyzed sales trends to inform product selection and seasonal promotions.
  • Developed visual merchandising strategies that enhanced store presentation and customer engagement.
  • Collaborated with cross-functional teams to streamline inventory management processes and reduce discrepancies.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Assistant Director

Kid City USA
04.2023 - 09.2023
  • Oversaw staff activities successfully.
  • Oversaw timesheet management, payroll processing, and maintenance of children's portfolios.
  • Ensured a friendly reception for every guest and parent.
  • Led guided tours for potential customers.
  • Completed CCDF documentation efficiently.
  • Participated actively in educational environments with children spanning multiple age ranges.
  • Developed and implemented program curricula to enhance children's learning experiences.
  • Managed daily operations, ensuring compliance with safety regulations and quality standards.
  • Collaborated with families to address concerns and promote positive child development outcomes.
  • Streamlined administrative processes, improving efficiency in enrollment and record-keeping systems.

Patient Service Coordinator

MyEyeDr.
09.2021 - 07.2022
  • Welcomed patients and customers with professionalism.
  • Ensured proper completion of required fields by distributing forms to patients.
  • Resolved inquiries and delivered support via phone, email, and face-to-face communication.
  • Managed appointment confirmations using phone and email.
  • Coordinated various tasks while adhering to strict deadlines.
  • Managed digital patient records using Accuity System.
  • Facilitated coordination of patient insurance for appointment coverage.
  • Resolved customer issues efficiently while managing numerous calls each day.
  • Identified issues, analyzed information and provided solutions to problems.
  • Coordinated and planned effectively to meet deadlines.

Front Desk Receptionist

Dreyer & Reinbold BMW
01.2020 - 09.2021
  • Directed high volume of calls to appropriate personnel using multi-line phone system.
  • Maintained a tidy reception area to ensure a welcoming environment.
  • Greeted customers upon arrival and directed them to appropriate client advisors.
  • Maintained accurate records of customer data.
  • Organized and allocated incoming mail across departments and staff.
  • Listened attentively to customer requests, ensuring complete understanding before addressing concerns.
  • Managed inventory by restocking supplies.
  • Stocked new and used vehicles with meticulous attention to detail.

Education

Core 40 High School Diploma -

Avon High School
Avon, IN
05.2018

Skills

  • Receptionist (3 years)
  • Data Entry (5 years)
  • Effective customer up-selling
  • Excellent multi-tasker
  • Phone Etiquette (7 years)
  • Computer Skills (10 years)
  • EMR Systems
  • Microsoft Outlook
  • Front desk
  • Medical Office Experience
  • Medical Records
  • Medical Billing
  • Insurance Verification
  • Sales Techniques (6 years)
  • Time Management
  • Medical Scheduling
  • Merchandising
  • Medical Receptionist
  • Medical Terminology
  • Training & development
  • Patient Care
  • Cash Handling (7 years)
  • Efficient and Accurate
  • Microsoft Office (10 years)
  • Customer Service (10 years)
  • Office experience (4 years)
  • CRM management
  • Social media marketing
  • Sales follow-up
  • Product knowledge
  • Cold calling
  • Lead development
  • Email campaigns
  • Client onboarding
  • Problem-solving
  • Attention to detail
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Creative thinking
  • Verbal and written communication

Certification

  • CPR & First Aid January 2013 to Present
  • Certification on file
  • Driver's License September 2020 to September 2027

Languages

English - Fluent

Additional Information


  • I love anything detail oriented. I’m very much a perfectionist.
  • Technology is another love of mine. I love figuring things out, like problem-solving. I’m very inquisitive & analytical.
  • People would describe me as a funny, caring, easy to talk to, reliable, happy and a very bubbly individual.
  • I would describe myself as a fast learner, hard worker, organized and pays very close attention to detail.
  • I love learning new things and gaining new experiences & knowledge.

Timeline

Business Development Coordinator

Champion Chevrolet of Avon
03.2024 - 06.2025

Retail Merchandise Coordinator

TJ Maxx
10.2023 - 03.2024

Assistant Director

Kid City USA
04.2023 - 09.2023

Patient Service Coordinator

MyEyeDr.
09.2021 - 07.2022

Front Desk Receptionist

Dreyer & Reinbold BMW
01.2020 - 09.2021

Core 40 High School Diploma -

Avon High School

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