Summary
Overview
Work History
Education
Skills
Timeline
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Jada Grance

Las Vegas,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Sales Associate/Assistant Key Holder

The Jewelers Of Las Vegas
06.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Lead Key Holder/Visual Merchandising Manager

Alex And Ani
08.2021 - 06.2022
  • Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
  • Managed inventory levels for optimal stock availability and minimized excess inventory through careful monitoring and timely ordering.
  • Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
  • Increased employee retention through ongoing coaching, feedback, and recognition of individual achievements.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Education

High School Diploma -

Legacy High School
North Las Vegas, NV
08.2020

Skills

  • Sales Development
  • Customer Needs Assessment
  • Reliable and Punctual
  • Complex Problem-Solving
  • Multi-Tasking Strength
  • Problem-Solving Skills
  • Relationship Building
  • Proficient in Outlook, Word, and Excel

Timeline

Sales Associate/Assistant Key Holder

The Jewelers Of Las Vegas
06.2022 - Current

Lead Key Holder/Visual Merchandising Manager

Alex And Ani
08.2021 - 06.2022

High School Diploma -

Legacy High School

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Jada Grance