Jada Green
Henrico,VA
Summary
I am a diligent, organized and methodical Account Coordinator with 5 years of proven financial reporting data analysis. I am an excellent team worker who is keen and inclined to learn and develop new skills. I am dependable, conscientious and often seek new responsibilities. I have a zestful and dynamic approach to work and getting things done.
Overview
7
7
years of professional experience
Work History
National Account Coordinator
Summit Fire and Life Safety
10.2022 - Current
- Positively and appropriately represent, act as the primary interface with my national account customers.
- Executed; strong accounting and recordkeeping skills, with the ability to accurately track costs, prepare, and manage financial records, transactions, and reports in accordance with Summit National Accounts and our Customers' policies and procedures.
- Attend and prepare for weekly meetings with Account Coordinator Lead.
- Lead the onboarding process for a new national account customer.
- Appropriately resolve a variety of questions and issues within established policies, guidelines, requirements, and procedures that our future customer may have.
- Audit and validate that national account customer administrative needs are being met.
- Scheduled and assigning work orders and service requests to appropriate office and/or partner.
- Followed up with partners, service office, and third parties to make sure work is completed in a timely manner to customers' satisfaction.
- Processed invoices to customers and performed as the district Service Administrators in following up on service requests for national account customers.
- Review and follow up on additional repair quotes and proposals.
- Maintained the internal tracking system and any third-party system utilized by the national account customer.
- Worked directly with Service Office, Fire Marshals, and Third Parties to ensure national account customers' questions are being answered.
- Supported sales efforts of the national account managers.
- Performed other duties as assigned. Which include, but are not limited to, processing the department's payables and receivables.
- Worked under pressure, multitasked, and collaborated with internal and external parties. While demonstrating my ability to synthesize multiple types of data and make accurate, appropriate determinations and recommendations.
Suppression and Alarm Building Inspector
Fire & Life Safety America/Summit
03.2020 - 10.2022
- Inspected and serviced fire extinguishers, exit signs, fire doors, and emergency lights according to NFPA standards.
- Coordinate inspections and reports in a timely manner.
- Respond to service orders and communicate with customers via Outlook and phone call.
- Consistently wear all appropriate personal protective equipment, as required by OSHA safety policies.
- Ensure my company-provided vehicle is compliant with company policies.
- Created complex reports for city officials' review.
- Created simple reports for Site Contact's personal keep safe.
Team Leader/ Bookkeeper
Starbucks
Petersburg, VA
10.2019 - 11.2021
- Book kept tips and inventory.
- Tracked and issued payroll.
- Organize and stock registers and food before opening, during the shift, and after closing.
- Maintain an enthusiastic atmosphere.
- Energetically engaging with customers from all walks of life.
- Determine customer needs based on personality and other customer preference-related factors.
- Followed shortage programs and procedures in compliance with company procedures.
Student Ambassador
Academic Center for Excellence
Petersburg, VA
08.2017 - 12.2020
- Engage with incoming freshman, parents, and current students via Outlook or in person.
- Answered any questions regarding enrollment and attendance to Virginia State University.
- Represented Virginia State University during the annual student leadership conference, with other neighboring HBCUs.
- Reassured students and their parents, while guiding them in their journey with Virginia State University.
Education
Bachelor’s Degree - Biology, Sociology
Virginia State University
Petersburg, VA10-2026
Advance Diploma -
Highland Springs High School
Henrico, VA06.2017
Skills
- Financial Reporting
- Data Analysis
- Client Support
- Invoice Processing Expertise
- Receivables Management
- Spreadsheet Management
- Proficient in Windows 11
- Systematic Organization
References
- Caprice Allen, Senior Success Manager/ National Accounts VP, (804) 898-8167
- Miyoshi Wynn, National Account Coordinator Manager/ Trainer, (617) 939-7391
- Jamon K. Phenix, Chief of Staff & Executive Manager U.S. Black Chambers, Inc., (404) 956-6303
Availability
- Permanent, Full Time
- Monday: Open Availability
- Tuesday: Open Availability
- Wednesday: Open Availability
- Thursday: Open Availability
- Friday: Open Availability
- Saturday: Available upon request
- Sunday: Available upon request
References
References available upon request.
Timeline
National Account Coordinator
Summit Fire and Life Safety
10.2022 - Current
Suppression and Alarm Building Inspector
Fire & Life Safety America/Summit
03.2020 - 10.2022
Team Leader/ Bookkeeper
Starbucks
10.2019 - 11.2021
Student Ambassador
Academic Center for Excellence
08.2017 - 12.2020
Bachelor’s Degree - Biology, Sociology
Virginia State University
Advance Diploma -
Highland Springs High School
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