JADA Green
College Station,TX
Summary
Highly organized and detail oriented Non-clinical Supervisor with over 3 years of experience managing day-to-day operations in fast-paced healthcare settings. Proven expertise in streamlining office procedures, improving patient care delivery, and optimizing team performance. Strong leadership skills with a focus on creating efficient, patient-centered enjoinments while ensuring compliance with healthcare regulations and industry standards.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Patient Account Representative
University Pediatric Association/ Texas Children’s
College Station, USA
09.2015 - Current
- Worked with all insurance to ensure insurance payments are paid per contract.
- Verify claims are going out clean, reviewing information on claim to ensure it is correct.
- Appealed claims if denied by all insurances.
- Worked reports for credit balances, refunds, bad debt, collections and AR.
- Use all insurance website, to check claim status and verify active coverage.
- Work front desk, check out and scheduling when needed.
- Use QuickBooks to reconcile daily deposits made to the office from insurance companies, office staff and patient payments.
- Oversee daily operations of the front desk.
- Ensure doctor’s templates are accurate per company guidelines.
- Fluent in Epic system and keep up with all updates.
- Complete mid-year and yearly evaluations for employees.
- Review legal document (CPS paperwork, Guardianship, Divorce) and make sure our office is policy the proper protocol.
Patient Account Representative II
St. Joseph Regional Health Center
Bryan, USA
06.2014 - 09.2015
- Collections of all Hospital Claims, which would include but not limited to: Compliance to state, federal regulations and HIPPA for all medical collections process.
- Reviewed hospital contracts to ensure insurance pay per reimbursement guidelines.
- Filed appeals and followed up to ensure payment.
- Understand all lines on a medical claim and able to fix problems with claims.
- Shadowed in other department to come up with other ways to reduce claim denials.
- Able to meet and exceed productivity since employed.
- Communicate with patients, facility, and insurance companies to resolve patient accounts.
- Using Microsoft word, Excel, Meditech, Emdeon, Availity, Relay Health and Assitanst.
- Actively involved in hiring process for all new employees and on boarding coach for all new hires.
Claims Supervisor/Special Event Coordinator/Office Associate
Wal-Mart
College Station, USA
01.2005 - 06.2014
- Overall management of a 24 hour Wal-Mart Store in a major location.
- Inventory control and Merchandising.
- Proper handling of hazardous waste and educate all associates about hazardous waste.
- Interviewing and hiring Training.
- Supervisor of 10-15 employees.
Education
Certified Medical Office Assistant -
Blinn College
01.2011
Certified Medical Office Clinical -
Blinn College
01.2011
High School Diploma -
Timber Academy
College Station, TX01.2005
Skills
- Epic
- QuickBooks
- Excel Microsoft
- Attention to detail
- Time Management
- HIPPA Compliance
- Communication
- Team Work
- Quick Learner
- High Accuracy
Certification
- Certified Medical Office Assistant, Blinn College, 01/01/11
- Certified Medical Office Clinical, Blinn College, 01/01/11
Timeline
Patient Account Representative
University Pediatric Association/ Texas Children’s
09.2015 - Current
Patient Account Representative II
St. Joseph Regional Health Center
06.2014 - 09.2015
Claims Supervisor/Special Event Coordinator/Office Associate
Wal-Mart
01.2005 - 06.2014
Certified Medical Office Assistant -
Blinn College
Certified Medical Office Clinical -
Blinn College
High School Diploma -
Timber Academy
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