Jada Hamilton
Mableton ,Ga
Summary
Detail-oriented professional skilled in communication, organization, and problem-solving. Delivers high-quality results while supporting team success in fast-paced environments. Demonstrates reliability and effectiveness through a strong work ethic and customer-focused approach.
Overview
1
1
Certification
7
7
years of professional experience
Work History
HEALTHCARE COORDINATOR
SMYRNA DENTIST OFFICE
01.2024 - 04.2026
- Coordinated patient appointments and developed treatment plans to ensure timely care delivery.
- Verified dental insurance eligibility and benefits.
- Scheduled referrals and follow-up appointments.
- Explained treatment plans and financial options to improve patient understanding and engagement.
- Processed insurance claims and patient payments to facilitate smooth financial transactions.
- Maintained accurate electronic patient records.
- Communicated with patients, providers, and insurance companies.
- Ensured HIPAA compliance and patient confidentiality.
REMOTE CLAIM ASSOCIATE
STATE FARM
01.2021 - 05.2023
- Processed and managed insurance claims to ensure timely resolutions for clients.
- Reviewed documentation and verified policy coverage.
- Maintained accurate electronic records to support compliance and streamline claims processing.
- Resolved customer inquiries and provided claim updates, enhancing customer satisfaction and trust.
- Communicated with customers and internal teams.
- Managed a high-volume workload while meeting performance goals.
EXECUTIVE ASSISTANT
ACTN STRATEGIES
02.2019 - 11.2020
- Coordinated executive calendars, meetings, and travel arrangements to optimize time management.
- Prepared correspondence, reports, and presentations.
- Facilitated communication with clients, vendors, and internal teams to ensure seamless operations.
- Maintained confidential records while supporting daily office operations to uphold organizational integrity.
- Managed multiple priorities while meeting deadlines.
- Onboarded new clients and served as a primary point of contact.
Education
Associate of Applied Science - Business Management
Chattahoochee Technical College
Marietta, GASkills
- Administrative Support
- Schedule management
- HIPAA compliance
- Customer service
- Client Onboarding
- Document Management
- Confidential Records Handling
- HR & Employee Support
- Legal Documentation
- Microsoft Office Suite
- Communication & Organization
- Time management
- Attention To Detail
- Epic Trained
Certification
- HR Specialist Certificate
Timeline
HEALTHCARE COORDINATOR
SMYRNA DENTIST OFFICE
01.2024 - 04.2026
REMOTE CLAIM ASSOCIATE
STATE FARM
01.2021 - 05.2023
EXECUTIVE ASSISTANT
ACTN STRATEGIES
02.2019 - 11.2020
Associate of Applied Science - Business Management
Chattahoochee Technical College