Jada Harris

Work History

Hampton Inn By Hilton

08.2023 - Current

Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.
Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
Improved efficiency in night shift tasks by implementing time management strategies for staff assignments and project completion.
Contributed to increased security measures by monitoring surveillance cameras and reporting suspicious activities to management.
Collaborated with daytime staff to communicate relevant information about guest needs, preferences, and reservations for seamless service transitions between shifts.
Streamlined nighttime hotel operations by managing guest check-ins, check-outs, and resolving customer complaints.

Primecare Home Care Services

09.2021 - 06.2023

Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
Promoted independence with structured routines and clear communication to support clients in their daily lives.
Ensured timely medication administration, managing accurate records of dosages and schedules for multiple clients.
Collaborated with healthcare professionals to develop individualized care plans addressing each client''s specific needs.
Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.
Maintained detailed documentation of client progress, sharing updates with family members and healthcare providers as necessary.
Built strong relationships with clients to deliver emotional support and companionship.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Transported individuals to events and activities, medical appointments, and shopping trips.

LaQunita Inn

06.2020 - 08.2021

Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.

First Step Learning Center

10.2015 - 10.2020

Assisted in the design of an updated curriculum to better align with early childhood education standards.
Developed strong relationships with parents through regular communication about their child''s progress and needs.
Supported diverse learners by adapting teaching methods to meet individual student needs and learning styles.
Contributed to improved program quality by participating in professional development workshops and training sessions.
Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.

Brilliant Stars Academy

04.2014 - 10.2015

Increased daycare students'' social skills by incorporating group activities and cooperative play into daily routines.
Enhanced children''s emotional development through empathetic communication and active listening techniques.
Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Promoted language acquisition in young learners with engaging storytelling, songs, and word games.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Maintained accurate documentation of student progress, behavior incidents, and parent-teacher conferences for review as needed.