Jada Hill
Lawrenceville,GA
Summary
Motivated youth development leader with a strong foundation in education, nonprofit work, and team management. I bring hands-on experience creating inclusive, engaging programs for children, teens, and families—especially in underserved communities. Known for my ability to lead with empathy, build meaningful relationships, and keep things organized, even in high-pressure settings. I'm passionate about helping young people reach their full potential.
Overview
3
3
years of professional experience
Work History
Program Coordinator Assistant
Independent Electrical Contractors, Inc.
Atlanta, GA
10.2024 - Current
- Serve as the primary liaison for program participants, managing communications, and resolving enrollment and compliance inquiries.
- Prepared detailed reports for stakeholders, highlighting program achievements and challenges.
- Maintain accurate digital records, track participant progress, and collaborate with leadership to enhance system efficiencies.
- Support the planning and execution of educational programs for apprentices and community partners.
- Facilitated cross-departmental collaboration to meet program objectives and deadlines.
Learning and Development Program Intern
Project Access
Norcross, GA
08.2024 - 12.2024
- Created educational resources for families, including literacy activities and job readiness support.
- Facilitated community events focused on STEM, wellness, and academic enrichment for underserved youth.
- Provided individualized support to parents in resume building, application processes, and digital literacy.
Operations Coordinator Intern
You're Perfectly Imperfect, Corp.
Atlanta, GA
06.2024 - 11.2024
- Developed onboarding materials and streamlined internal workflows to enhance nonprofit operations.
- Assisted in planning and executing community wellness and youth engagement events.
- Maintained accurate documentation and collaborated across departments to support campaign success.
Customer Experience Coordinator / Supervisor
Marshalls
Buford, GA
12.2023 - 09.2024
- Led and mentored a team of cashiers, ensuring exceptional customer service and operational efficiency.
- Oversaw scheduling, training, and performance evaluations, fostering a collaborative team environment.
- Managed customer escalations, returns, and store operations in a high-volume retail setting.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
Research Student Assistant
Georgia Tech University
Atlanta, GA
08.2022 - 09.2023
- Maintained accurate records for security and contract closeout reports
- Used SIMS software to update employee profiles with certifications and training records
- Ensured proper handling of classified documents, following strict security and privacy protocols
Education
Bachelor of Science - Human Learning & Development
Georgia State University
Atlanta, GA05-2025
Bachelor of Science - Minors in Counseling Psychology & Urban Education
Georgia State University
Atlanta, GA05-2025
Skills
- Program Development & Youth Engagement
- Team Leadership & Staff Training
- Community Outreach & Event Coordination
- Conflict Resolution & Crisis Management
- Recordkeeping & Data Management
- Budget Oversight & Resource Planning
- Microsoft Office Suite Google Workspace
- Strong Interpersonal Communication
- Culturally Responsive & Equity-Focused
- Detail-Oriented & Organized Under Pressure
- Strategic Problem-Solving & Decision-Making
Timeline
Program Coordinator Assistant
Independent Electrical Contractors, Inc.
10.2024 - Current
Learning and Development Program Intern
Project Access
08.2024 - 12.2024
Operations Coordinator Intern
You're Perfectly Imperfect, Corp.
06.2024 - 11.2024
Customer Experience Coordinator / Supervisor
Marshalls
12.2023 - 09.2024
Research Student Assistant
Georgia Tech University
08.2022 - 09.2023
Bachelor of Science - Human Learning & Development
Georgia State University
Bachelor of Science - Minors in Counseling Psychology & Urban Education
Georgia State University
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