Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jada Howard

New York,NY

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist / Sales Representative

Command Copy
06.2024 - Current
  • Manage customer orders, process transactions, and handle inquiries in person, via phone, and through email
  • Assist with printing, laminating, and creating custom cards for clients
  • Promote sales through customer engagement and follow-ups
  • Managed approximately 50 incoming calls, emails and faces per day from customers
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Assistant Baker

Joanne's Bakery
01.2019 - Current
  • Packaged baked goods and prepared orders for customers
  • Managed customer inquiries and coordinated special orders
  • Assisted in daily bakery operations, ensuring quality and efficiency
  • Lifted and moved items weighing over 50 pounds using proper lifting techniques.

Administrative Assistant / Sales Representative

Dept Resolution Bureau
03.2023 - 03.2024
  • Assisted clients in resolving outstanding debts by providing payment options and financial guidance
  • Maintained detailed records of client interactions and transactions
  • Conducted outbound calls and email correspondence to facilitate payment solutions

Clerical Associate

NYCHA (New York City Housing Authority)
05.2022 - 01.2023
  • Provided administrative support, including data entry, document management, and correspondence
  • Assisted in organizing records and ensuring accurate filing systems
  • Handled customer inquiries and directed them to appropriate departments

Education

BBA - International Business

Baruch College
New York, NY
01.2027

Skills

  • Customer Service & Sales
  • Administrative Support & Clerical Work
  • Order Processing & Inventory Management
  • Email & Phone Communication
  • Microsoft Office (Word, Excel, Outlook)
  • Attention to detail

Additional Information

Strong ability to multitask and handle fast-paced environments.

Timeline

Front Desk Receptionist / Sales Representative

Command Copy
06.2024 - Current

Administrative Assistant / Sales Representative

Dept Resolution Bureau
03.2023 - 03.2024

Clerical Associate

NYCHA (New York City Housing Authority)
05.2022 - 01.2023

Assistant Baker

Joanne's Bakery
01.2019 - Current

BBA - International Business

Baruch College

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Jada Howard