Jada Hudson
Waukegan,IL
Summary
Pursuing opportunities within healthcare environments to enhance expertise and understand industry functionalities.
Overview
8
8
years of professional experience
Work History
Financial Assessor Patient Accounting
Northwestern Medicine
Remote
08.2023 - Current
- Evaluated financial eligibility for insurance using platforms such as WellPoint, Federal DME, CGS, and Availity.
- Partnered with healthcare teams to ensure accurate patient coverage, supporting financial integrity.
- Streamlined claim processing by utilizing Epic for resubmissions, appeals, and write-offs.
- Mastered various work queues and denial workflows to enhance operational efficiency.
Health Information Specialist
CIOX
Remote
07.2021 - 08.2023
- Handled phone calls from attorneys, insurance companies and patients.
- Generated cover letters, pre-payment notices and invoices to mail information to requestors.
- Reproduced protected health information by using data extraction and file management techniques.
- Completed certifications and notarization of documents for court and legal purposes.
- Navigated within patient records to locate requested documentation, successfully completing over 40 requests per day.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Maintained accuracy, completeness, and security for medical records and health information.
- Scanned and uploaded medical records into electronic medical records system.
- Tracked and monitored requests for medical records release.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Sales Associate
Bath and Body Works
Niles, IL
10.2020 - 04.2021
- Greeting and assisting customers with excellent customer service
- Answered customer questions about sizing, accessories, and merchandise care.
- Working closely with customers to meet their wants and needs
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Substitute Teacher
Bright Horizons
Glenview, IL
11.2019 - 03.2020
- Upheld classroom routines to support student environments and maintain consistent schedules
- Kept students on-task with proactive behavior modification and positive reinforcement strategies
- Developed rules and set goals to maintain order in classroom
- Supervised daily activities
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Sales Associate
Victoria's Secret & PINK
Niles, IL
10.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales by doing floor sets.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate of Applied Science - Early Childhood Education
William Rainey Harper College
Palatine, ILCertificate - Business Administration
College of Lake County
Grayslake, IL07.2023
Associate of Science - Health Information Technology
Rasmussen University
Romeoville, IL03.2021
Skills
- Proficient in EPIC and ECW
- Outlook experience
- Experience with communicating through Teams
- Planning, scheduling, and taking notes during meetings
- Knowledge in HIT courses (Healthcare Information Compliance, Health Information Law and Ethics, Healthcare Data
- Management and Statistics, Revenue Cycle and Billing, etc)
- Mentorship experience
- Virtual lab applications (3M Encoder, QuadraMed)
- Microsoft applications
- AHIMA membership
- Good listening skills
- Teamwork skills
- Detailed oriented
- Medical Terminology knowledge
- Back Office Flow knowledge
Timeline
Financial Assessor Patient Accounting
Northwestern Medicine
08.2023 - Current
Health Information Specialist
CIOX
07.2021 - 08.2023
Sales Associate
Bath and Body Works
10.2020 - 04.2021
Substitute Teacher
Bright Horizons
11.2019 - 03.2020
Sales Associate
Victoria's Secret & PINK
10.2018 - 01.2019
Certificate - Business Administration
College of Lake County
Associate of Science - Health Information Technology
Rasmussen University
Associate of Applied Science - Early Childhood Education
William Rainey Harper College