Jada Jackson
Liberty,MO
Summary
Energetic Waitress with 7 years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over 8 tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills.
Overview
10
10
years of professional experience
Work History
Waitress
Red Door Woodfired Grill
Liberty, MO
04.2022 - Current
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Waitress
Another Round Bar And Grill
North Platte, NE
04.2021 - 04.2022
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Presented food and beverages to guests at tables.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Operated POS terminals to input orders, split bills and calculate totals.
Busser, Banquet Server, Hostess, Waitress
Canteen Bar & Grille
North Platte, Nebraska
03.2015 - 11.2020
- Cleared tables to maintain high turnover rate and minimize wait times.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
- Monitored dining area to assess server capacity and estimate wait times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
- Carried appetizer and drink trays around events and maneuvered around guests and furniture without spilling.
- Communicated with servers about new tables, changes in food availability and customer comments.
- Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Education
High School Diploma -
North Platte High School
North Platte, NE05.2018
Skills
- Menu Memorization
- Point of Sale (POS) System Operations
- High-Volume Dining
- Service-Oriented
- Menu Memorization and Presentation
- Specials Promotion and Upselling
- Dining Room Cleaning and Upkeep
- Food and Beverage Service
- Special Requests and Substitutions
- Service Oriented
- Warm and Friendly
- High Volume Dining
- Able to Lift 30 Pounds
- Point of Sale Systems
- Food Safety Standards
- Cleaning and Sanitizing
- Cool Under Pressure
- Team Player
Timeline
Waitress
Red Door Woodfired Grill
04.2022 - Current
Waitress
Another Round Bar And Grill
04.2021 - 04.2022
Busser, Banquet Server, Hostess, Waitress
Canteen Bar & Grille
03.2015 - 11.2020
High School Diploma -
North Platte High School
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