Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Jada Jackson

Santa Monica,CA

Summary

Aspiring human resources professional with a strong foundation in administrative support, data management, and customer service. Experienced in handling sensitive records, supporting onboarding procedures, and delivering solutions in fast-paced, high-traffic environments. Currently, I'm a senior completing a degree in Sociology, with a minor in Labor Studies, at UCLA. I am Eager to support employee lifecycle processes, compliance, and organizational success in an HR assistant or coordinator role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Assistant

UCLA BruinCard Center
Los Angeles, CA
06.2023 - Current
  • Serve as first point of contact for students, faculty, staff, and visitors for ID card services, demonstrating professionalism and confidentiality.
  • Operate card production equipment and manage access privileges based on university policies.
  • Research and resolve account discrepancies; assist with phone and in-person inquiries related to university systems.
  • Support data entry, marketing efforts, and special projects within a collaborative office team.
  • Recognized for high-quality service and ability to work independently with minimal supervision.

Student Intern – Division/Offices Assistant

Department of Children and Family Services (DCFS)
Los Angeles, CA
11.2021 - 06.2022
  • Supported administrative needs of multiple departments, including filing, data entry, and document management.
  • Assisted with planning and coordinating special events for internal and public-facing audiences.
  • Worked closely with Child Social Workers on confidential case-related documentation and research.
  • Gained exposure to public service compliance practices and employee support functions.

Retail Associate

Goodwill Industries
Pasadena, CA
05.2021 - 04.2022
  • Provided excellent service to customers and donors, ensuring a welcoming and helpful retail environment.
  • Handled daily cash and POS transactions accurately, following company SOPs.
  • Maintained merchandise displays and supported store organization and cleanliness.
  • Collaborated with team to improve customer experience and uphold safety protocols.

Education

Bachelor of Arts - Sociology | Minor in Labor Studies

University of California, Los Angeles (UCLA)
01.2026

High School Diploma -

John Muir High School
Pasadena, CA
01.2022

Skills

  • Microsoft Office Suite
  • Customer service and communication
  • Data entry and record management
  • Employee support and documentation
  • Time management and multitasking
  • Conflict resolution and dispute handling
  • Event coordination and onboarding support
  • Filing systems and office procedures

Certification

UCLA Career Center – Resume & Interview Coaching Spring 2024

  • Participated in workshops on resume writing, behavioral interviewing, and LinkedIn optimization tailored to early-career professionals.
  • Gained practical insight into HR screening practices and how to align application materials with job descriptions.
  • Human Resources Foundations – LinkedIn Learning Completed Winter 2024
  • Explored HR basics, including hiring practices, employee lifecycle, benefits, and compliance.
  • Studied key HR functions such as onboarding, performance management, and labor laws.
  • UCLA Transfer Summer Bridge Program Summer 2023
  • Completed a pre-term transition program focused on academic success, community building, and professional development for transfer students.
  • Developed time management, teamwork, and leadership skills in a cohort-based setting.

Volunteer Experience

  • UCLA Career Closet, Volunteer Assistant, 2024, Supported clothing donations and assisted students in selecting professional attire for interviews and career fairs., Ensured a welcoming and inclusive space for all students; maintained inventory and contributed to event planning for giveaway days.
  • UCLA Black Student Union (BSU), Member, 2022, Present, Participate in student-led discussions and service events focused on advocacy, equity, and leadership., Collaborate with peers to organize community wellness programs and information sessions on educational access.

Timeline

Student Assistant

UCLA BruinCard Center
06.2023 - Current

Student Intern – Division/Offices Assistant

Department of Children and Family Services (DCFS)
11.2021 - 06.2022

Retail Associate

Goodwill Industries
05.2021 - 04.2022

Bachelor of Arts - Sociology | Minor in Labor Studies

University of California, Los Angeles (UCLA)

High School Diploma -

John Muir High School

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