Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Jacobs

Houston

Summary

Dynamic Sales Lead Manager with a proven track record at Pandora Jewelry, excelling in team leadership and inventory management. Skilled in conflict resolution and upselling, I consistently enhance customer experiences and drive sales growth. Committed to fostering a positive work environment while achieving ambitious sales targets.

Experienced with sales leadership, team management, and strategic planning. Utilizes effective sales strategies and mentorship to drive team performance. Track record of fostering client relationships and optimizing sales processes.

Overview

7
7
years of professional experience

Work History

Sales Lead Manager

Pandora Jewelry
04.2025 - Current

Managed daily store operations and led a team of sales associates to achieve sales goals while delivering exceptional customer service. Oversaw inventory management, visual merchandising, and staff training, ensuring a positive and productive work environment. Developed strategies to increase sales and enhance the overall customer experience.

Customer Service Representative

Foundever
05.2024 - 11.2024

Assisted customers with inquiries, orders, and account issues via phone, email, or chat. Provided timely solutions, maintained accurate records, and delivered friendly, professional service to ensure a positive customer experience.

Sales Lead Manager

Pandora Jewelry
03.2023 - 05.2024

Managed daily store operations and led a team of sales associates to achieve sales goals while delivering exceptional customer service. Oversaw inventory management, visual merchandising, and staff training, ensuring a positive and productive work environment. Developed strategies to increase sales and enhance the overall customer experience.

Correctional Officer III

Texas Department Of Criminal Justice
03.2022 - 08.2022

Supervised offender activities and ensured safety and security within the correctional facility. Conducted searches, monitored inmate behavior, enforced rules, and prepared reports while maintaining professionalism in high-stress environments.

Insurance Agent

Remco Insurance
12.2021 - 03.2022

Assisted clients with insurance quotes, policy updates, and payments. Provided customer support in person and over the phone, processed documentation, and maintained accurate records while delivering friendly and professional service

Cashier

JOANN Fabrics and Crafts
09.2021 - 12.2021

Processed customer purchases, returns, and exchanges while providing friendly service. Assisted with store organization, restocking, and answering customer questions about products.

Assistant Teacher

Academy of Little Achievers
01.2021 - 08.2021

Supported lead teachers with daily classroom activities, supervised children to ensure safety, and assisted with educational games, meals, and routines. Helped maintain a positive, nurturing environment for early childhood development

Team Member

Jack in the Box
07.2019 - 03.2020

Provided fast, friendly service to customers by taking orders, preparing food, and operating the cash register. Maintained cleanliness and safety standards in the kitchen and dining areas, restocked supplies, and worked as part of a team to ensure efficient operations during high-volume shifts.

Party Host

Chuck E Cheese
01.2019 - 06.2019

Supervised children's activities, maintaining happiness,safety and well-being. Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events. Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events. Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.

Retail Sales Associate

Splashtown Waterpark
05.2018 - 09.2018

Prepared and served food and beverages in a fast-paced environment, operated cash registers, and handled customer transactions. Maintained cleanliness and safety standards, restocked supplies, and delivered friendly service to enhance guest experiences during peak park hours.

Education

High School Diploma -

Benjamin O Davis Highschool
Houston, TX
06-2020

No Degree - Social And Behavioral Science

San Jacinto College
Pasadena, TX
06-2028

Skills

  • Friendly and professional communication
  • Handling customer complaints and inquiries
  • Conflict resolution
  • Team collaboration
  • Basic data entry
  • POS/cash register systems
  • Upselling and cross-selling
  • Inventory management
  • Merchandising and display setup
  • Stocking and restocking products
  • Filing and organizing documents
  • Supervising staff or teams
  • Problem-solving and decision-making
  • Time management

Timeline

Sales Lead Manager

Pandora Jewelry
04.2025 - Current

Customer Service Representative

Foundever
05.2024 - 11.2024

Sales Lead Manager

Pandora Jewelry
03.2023 - 05.2024

Correctional Officer III

Texas Department Of Criminal Justice
03.2022 - 08.2022

Insurance Agent

Remco Insurance
12.2021 - 03.2022

Cashier

JOANN Fabrics and Crafts
09.2021 - 12.2021

Assistant Teacher

Academy of Little Achievers
01.2021 - 08.2021

Team Member

Jack in the Box
07.2019 - 03.2020

Party Host

Chuck E Cheese
01.2019 - 06.2019

Retail Sales Associate

Splashtown Waterpark
05.2018 - 09.2018

High School Diploma -

Benjamin O Davis Highschool

No Degree - Social And Behavioral Science

San Jacinto College