Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Jadusingh

Jonesboro,GA

Summary

Resourceful and motivated administrative professional with strong experience in high-volume office settings, billing, and customer service. Demonstrates strong problem-solving skills, attention to detail, and adaptability. Eager to contribute organizational and communication skills in a dynamic professional environment. Proven ability to quickly learn new systems and contribute effectively to team goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Medical Biller

Vituity
Sacramento, California (REMOTE)
10.2024 - Current
  • Entered patient information and billing data into healthcare management software with high accuracy.
  • Processed claims for private and government insurance providers, ensuring HIPAA compliance.
  • Analyzed billing discrepancies, resolved claim denials, and secured timely reimbursements.
  • Maintained up-to-date patient account records and billing documentation.
  • Coordinated with physicians and administrative staff to gather missing billing information.
  • Followed up on unpaid claims and managed aging reports to minimize revenue cycle delays.
  • Communicated with insurance companies for claim status updates and appeals.
  • Utilized EMR systems and databases to track claim status and documentation.

Administrative Assistant

CCMulti
Stockbridge, GA
05.2023 - 10.2024
  • Maintained organized and secure filing systems for both physical and digital documents, ensuring accuracy, accessibility, and confidentiality in compliance with company policies.
  • Provided high-level administrative support to the executive team, including calendar coordination, meeting scheduling, and preparation of agendas and materials.
  • Drafted and edited professional business communications such as letters, reports, memos, emails, and presentations for internal and external stakeholders.
  • Managed a high volume of incoming calls and correspondence, directing inquiries to appropriate personnel and ensuring timely and professional responses.
  • Processed vendor invoices and internal billing using accounting software, verifying accuracy and supporting timely payment cycles.
  • Handled sensitive and confidential information with discretion, following established data security protocols and confidentiality standards.
  • Scheduled and coordinated appointments and meetings between clients, staff, and departments to facilitate efficient communication and workflow.
  • Delivered accurate information to customers regarding company products and services, enhancing client satisfaction and supporting business operations.
  • Maintained updated and accurate records for departments and customers, ensuring compliance with internal auditing standards.
  • Coordinated the preparation and distribution of reports and project materials, while maintaining version control and consistent formatting.

Department Lead

Hobby Lobby
Fayetteville, GA
03.2022 - 05.2023
  • Managed daily departmental operations, including staff supervision and workflow organization.
  • Monitored and replenished inventory levels, ensuring accurate stock rotation and merchandise placement.
  • Handled scheduling and time tracking for department associates.
  • Resolved customer concerns by providing quick and effective solutions, enhancing the in-store experience.
  • Assisted in on-boarding and training new employees on sales tactics and company policies.
  • Collaborated with store management to plan floor layouts and promotional displays.
  • Conducted weekly audits and reviewed performance reports to meet department KPIs.
  • Supported closing and opening procedures, including cash handling and store security checks.

Customer Experience Specialist

Best Buy
Morrow, GA
06.2021 - 03.2022
  • Delivered exceptional customer service through in-store and online interactions, resolving purchase and product issues.
  • Provided technical support for electronics, troubleshooting product issues to enhance customer satisfaction.
  • Collaborated with sales, marketing, and support teams to create customer-centric solutions.
  • Advised customers on warranty options, service plans, and product specifications.
  • Accurately processed returns, exchanges, and point-of-sale transactions.
  • Contributed to team sales targets by promoting relevant products and services.
  • Surpassed daily goals for credit card sign-ups and add-on service packages.
  • Documented customer feedback and communicated insights to management for service improvement.

Education

Some College - English Literature

Atlanta Technical College
Atlanta, GA

Skills

Core Competencies
  • Administrative Support
  • Medical Billing & Insurance Verification
  • Cloud Networking & File Management
  • Scheduling & Calendar Management
  • Problem Solving & Critical Thinking
  • Customer Service & Client Relations
  • Data Entry & Documentation
  • Deadline Management
  • Team Collaboration
  • Fast Learner Adaptable Detail-Oriented

Certification

  • BLS (Basic Life Support) in accordance with the American Heart Association.
  • Issue Date: 5/22/2025

Timeline

Medical Biller

Vituity
10.2024 - Current

Administrative Assistant

CCMulti
05.2023 - 10.2024

Department Lead

Hobby Lobby
03.2022 - 05.2023

Customer Experience Specialist

Best Buy
06.2021 - 03.2022

Some College - English Literature

Atlanta Technical College

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