Jada James
Hanahan,SC
Summary
Adaptable Shift Leader experienced in team supervision and employee training within retail and food service environments. Delivered operational efficiency and high-quality customer service through effective problem-solving and communication skills. Committed to enhancing team performance and driving operational improvements.
Overview
5
5
years of professional experience
Work History
Shift Leader
Domino's Pizza
Franklin Park, New Jersey
04.2025 - 08.2026
- Supervised team members during busy shifts to ensure efficient service.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels and ordered supplies to maintain stock availability.
- Delegated tasks to staff to maintain an organized work environment.
Retail Sales Associate
Tilly's Clothing Store
Woodbridge, New Jersey
06.2023 - 02.2024
- Assisted customers with product selection and provided personalized recommendations.
- Processed transactions efficiently using the point-of-sale system.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
hostess and barista
Skylark
Edison, New Jersey
06.2021 - 11.2021
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted guests with menu inquiries and dining options.
- Managed reservations and seating arrangements efficiently.
- Built positive relationships with other front-of-house and kitchen staff.
- Completed day-to-day duties accurately and efficiently.
Education
North Brunswick Township Highschool
North Brunswick, NJSkills
- Stock control
- Employee training
- Team leadership
- Customer service
- Problem solving
- Effective communication
- Relationship building
- Adaptability
Timeline
Shift Leader
Domino's Pizza
04.2025 - 08.2026
Retail Sales Associate
Tilly's Clothing Store
06.2023 - 02.2024
hostess and barista
Skylark
06.2021 - 11.2021
North Brunswick Township Highschool