Summary
Overview
Work History
Education
Skills
Timeline
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Jada Johnson

Saint Louis Park,MN

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

4
4
years of professional experience

Work History

Full Time Nanny

Self Employed
02.2023 - 09.2023
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Engaged with children on age-appropriate level.

Toddler Lead Teacher

Cultivate Mankato
08.2020 - 01.2023
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Gathered materials and resources to prepare for lessons and activities.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Established positive relationships with students and families.

Cashier

HyVee Foods
08.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Arts - Liberal Arts And General Studies

Minnesota State University - Mankato
Mankato, MN
12.2022

Skills

  • Safe Transporting
  • Structural Limits
  • Child Psychology Knowledge
  • Superior Communication Skills
  • Tactical Communications
  • Social Integration
  • Nurturing Environment
  • Complex Problem-Solving
  • Effective Team Leader
  • First Aid and CPR Certified
  • Early Childhood Development
  • Schedule Management

Timeline

Full Time Nanny

Self Employed
02.2023 - 09.2023

Toddler Lead Teacher

Cultivate Mankato
08.2020 - 01.2023

Cashier

HyVee Foods
08.2019 - 03.2020

Associate of Arts - Liberal Arts And General Studies

Minnesota State University - Mankato

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Jada Johnson