Currently a graduate of Medical Training looking further my Clinical experience in the medical field. I am very passionate when it comes to the healthcare field because becoming a Certified Nursing Assistant in high school gave me a sense of compassion and sympathy towards people. I knew just then what career field I wanted to follow. As an employee, I consider my strongest attributes to be superb communication skills and promoting adequate patient care. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Baton Rouge General Hospital
07.2023 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Pharmacy Technician
Walgreens
10.2022 - Current
Was in charge of receiving and verifying incoming drug inventories, as well as reporting any discrepancies to the lead pharmacist
Was in charge of retrieving, counting, and measuring drugs, as well as capping and uncapping vials and bottles
Dealt with customer issues, complaints, and questions in a professional manner
Followed proper pharmacy and general safety procedures and standards on a regular basis
Assisted the pharmacist in clearing problematic prescriptions and answering customer questions to keep the pharmacy running smoothly
Oversaw the pharmacy technicians' drug preparation and distribution activities to provide safe and efficient care for patients
Was able to successfully assist customers with medical issues and provide useful healthcare advice
Assisted insurance companies in processing claims, resolving issues, and obtaining payments
Was in charge of pharmacy inventory management, which included accurate medication ordering, returns, and inter-store transfers
Compiled information about the customer's demographics, allergies, and medical history
Double-checked the accuracy and completeness of prescription and refill requests
Worked closely with pharmacists and used medication input software to safely and accurately dispense medication
Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems
Kept drug inventory levels in check by ordering necessary medications and supplies
Stocked, labeled, and inventoried medication to keep accurate records
Gave customers crucial information and advice about drug interactions, side effects, dosage, and proper medication storage
Kept the pharmacy shelving and work areas clean and organized
Immediately forwarded all doctor's calls and customers' medical questions to the on-duty pharmacist
Increased patient engagement by providing additional counseling and calling to check on adherence.
Certified Medical Assistant
Ochsner Medical Complex - The Grove
04.2023 - 06.2023
Taught patients about medications, procedures, and doctor's orders
Cleaned surfaces and restocked supplies in order to prepare treatment rooms for patients
Directed patients to exam rooms, answered questions, and helped doctors prepare for exams
Exam rooms and medical equipment were cleaned, restocked, and prepared by me
Scheduled surgeries by coordinating with the surgical center and double-checking times with patients, as well as preparing charts, pre-admission forms, and consent forms
Relayed messages from patients to physicians about concerns, condition updates, and refill requests to facilitate effective treatment
Kept detailed records of test results by entering data and patient information into a computer
Gathered information about the client's medical history, including medications, symptoms, and allergies
Conducted interviews with patients to verify information, record medical history, and confirm the reason for their visit
Communicated with patients clearly and effectively to verify information, determine the purpose of their visit, and record their medical history
Updated the inventory, expiration, and vaccine logs in order to keep the tracking documentation up to date
Prepared lab specimens of blood, urine, stool, and sputum for diagnostic evaluation
Assisted with duties such as setting up and operating specialized medical equipment and apparatus for diagnostic and technical treatment procedures
Preliminary physical tests, such as taking blood pressure, weight, and temperature, were performed, and the results were accurately recorded in the patient history summary
Gathered and documented medical data from patients, such as blood pressure and weight.
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Certified Medical Assistant
Urgent Care & Family Medicine
01.2023 - 04.2023
Was in charge of orienting and training new employees on proper procedures and policies
Directed patients to exam rooms, answered questions, and helped doctors prepare for exams
Exam rooms and medical equipment were cleaned, restocked, and prepared by me.
Customer Service Associate
Walgreens
09.2021 - 10.2022
Used a basic sales strategy to engage customers and present solutions that were tailored to their specific needs
Knew how to operate a cash register, including how to process sales discounts and refunds
Loss prevention, visual merchandising, and general sales skills were among the skills I learned
Made certain that clients received excellent service in order to not only maintain, but also to expand, their relationships for future business opportunities
Kept the sales floor clean by straightening and facing merchandise
Followed all of the company's policies, procedures, and safety guidelines
Gave credit or a full refund to customers who returned products, and I reported any product defects or damages that occurred during the shipping process
Worked with store management and program leadership to come up with practical solutions and action plans.
Cashier
Shoppers Value Foods
03.2020 - 04.2021
Immediately informed the manager of any accidents, injuries, or unsafe working conditions
Reconciled the cash drawer, accounting for errors and resolving discrepancies at the start and end of each shift
Examined and resolved discrepancies between accounting data and cash drawer data
Learned how to deal with checks and credit cards
Greeted customers with a smile and offered prompt and dedicated assistance
Provided attentive and skilled assistance to all customer needs
Wrapped and bagged items for customers to protect them from damage and make them easier to transport.
Cashier
Walmart
06.2019 - 01.2020
Organized and reported financial data in order to keep track of payment histories and aid in sound financial accounting
Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans
Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
Trained team members to work as cashiers in accordance with company policies and procedures
Helped customers by answering their questions and completing their requests
Counted cash in the register drawer to keep the register balanced at the start and end of each shift
Efficiently and accurately processed a large number of transactions
Handled POS transactions such as checks, cash, credit card purchases, and refunds
Kept well-stocked cashier lanes and store shelves to promote strong sales
Greeted them and gave them product information as customers entered
Stayed up to date on sales by reviewing weekly sales circulars and keeping track of price changes.
Education
nha certification -
Medical Training College
Baton Rouge, LA
01.2023
High School -
Zachary High School
Zachary, LA
01.2019
Skills
Computer literate
Excellent verbal communication
Cleaning and sanitizing
Excellent communication skills
Good telephone etiquette
Time management skills
Friendly demeanor
Patient Flow Management
Certification
CPR Certified
Certified Medical Assistant
Learning how to use epic system in a efficient manner
Becoming the best Certified Clinical Medical Assistant there is
Departmental Operations Coordinator at Baton Rouge General Hospital-BluebonnetDepartmental Operations Coordinator at Baton Rouge General Hospital-Bluebonnet