Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Johnson

Dallas,TX

Summary

Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.

Overview

2
2
years of professional experience

Work History

Security Officer

Brosnan Security
Dallas, TX
08.2023 - Current
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Enforced access control measures in accordance with established procedures.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Provided escorts for visitors as needed throughout the facility.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Assisted with crowd control during large events held at the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Verified photo IDs and tickets to allow guests passage.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
  • Maintained high levels of alertness throughout shifts.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.

Corpoarate Site Security Supervisor

ADM Security Solutions
Dallas, TX
11.2022 - Current
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company standard/programs.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Received, prioritized and responded to multiple points of customer communication.
  • Built strong relationships with Account Managers & Property Managers by focusing on exceptional communication.
  • Assist with investigations of internal and external theft, and other losses.
  • Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
  • Assists with the staffing of all post in order to insure complete coverage.
  • Responsible for scheduling officers and filling vacant posts.
  • Conduct inspections of officers, appearances, licenses and uniforms.
  • Review written reports and sign-in sheets to ensure clarity, completeness,accuracy, and legibility.
  • Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
  • Review Post orders and make recommendations for changes to senior management.
  • Report any major disciplinary problems or complaints of discrimination, sexual harassment, or unfair labor practices to the Senior Supervisor immediately.
  • Supervised property entrances and exits and monitored employee safety.
  • Conducted site reviews and security audits and made recommendations to management based on findings.
  • Monitored entire facility using CCTV while simultaneously performing dispatch duties.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Led and directed investigations of accidents, thefts and property loss on premises.
  • Troubleshot and resolved problems with programs and security systems. (Winpak, DW Spectrum).
  • Perform other duties as assigned.

Juvenile Detention Officer

Henry Wade Juvenile Detention Center
Dallas, TX
06.2022 - 11.2022
  • Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
  • Reported incidents of misconduct or violations of policy to supervisors.
  • Conducted security checks on the facility grounds and surrounding areas.
  • Assisted in developing rehabilitation plans for juvenile offenders.
  • Supervised recreational activities for detained juveniles.
  • Maintained records of individual detainees' progress and behavior while in custody.
  • Facilitated communication between detainees and their families when appropriate.
  • Counseled juveniles on life skills, such as anger management, problem solving, conflict resolution.
  • Intervened during crisis situations involving detainees to de-escalate potential conflicts.
  • Encouraged positive behaviors among detained juveniles through rewards systems.
  • Developed relationships with both staff members and inmates in order to provide an open line of communication.
  • Transported inmates to court, doctor appointments and work sites.
  • Reported on quality of inmate work and violations committed by prisoners.
  • Supervised inmates during day-to-day activities.

Education

Bachelor of Science - Criminal Justice

Grambling State University
Grambling, LA
04-2021

Skills

  • Document Management
  • Stationary surveillance
  • Investigation documentation
  • Emergency Response
  • Access control systems
  • Video Surveillance Systems
  • Proficient with Google Suite &Microsoft Office Suite Applications (Word, Excel, Outlook, Etc)
  • Strong written and verbal communication skills including the ability to explain technical matters and non-technical
  • Troubleshoot Security Access Systems
  • Team Management
  • Friendly, Positive Attitude
  • Critical Thinking
  • Report Writing
  • Attentive and Observant
  • Reliable and Responsible
  • Detail-Oriented
  • CPR Certified
  • CCTV Monitoring
  • Detailed Activity Logs
  • Customer Service
  • Security Regulation Enforcement
  • Security Officer Training
  • Daily Status Reports

Timeline

Security Officer

Brosnan Security
08.2023 - Current

Corpoarate Site Security Supervisor

ADM Security Solutions
11.2022 - Current

Juvenile Detention Officer

Henry Wade Juvenile Detention Center
06.2022 - 11.2022

Bachelor of Science - Criminal Justice

Grambling State University

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Jada Johnson