Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Johnson

Willowick ,OH

Summary

A dedicated and compassionate healthcare and support services professional with extensive experience in diverse roles, including Mental Health Technician, Primary Operator, Resident Assistant, Stent Factory Worker, and Direct Care Worker. Adept at providing patient-centered care, ensuring safety, and supporting individuals in achieving their highest level of independence and well-being.

Through hands-on experience, I have developed strong skills in patient observation, crisis management, and effective communication while maintaining a high standard of care in both medical and residential settings. I am highly skilled in operating specialized equipment, conducting routine health monitoring, and managing daily living tasks for individuals with diverse needs. My experience in factory environments has also enhanced my ability to maintain precision in production while adhering to strict quality and regulatory standards.

Known for my strong attention to detail, reliability, and commitment to improving the lives of others, I thrive in both independent and team-based environments. My multifaceted background has equipped me with a unique set of problem-solving, interpersonal, and technical skills, allowing me to adapt and succeed in various healthcare and operational settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Windsor Laurelwood
02.2024 - Current
  • Observe and record patients' physical and emotional states, as well as their behavior.
  • Assist patients with daily activities such as personal hygiene, eating, and exercising, ensuring their comfort and safety.
  • Monitor patients for signs of distress or medical emergencies.
  • Facilitate group therapy sessions or recreational activities to help patients engage with their treatment.
  • Support patients with coping strategies, relaxation techniques, or coping exercises.
  • Provide emotional support to patients during difficult moments.
  • Maintain accurate records of patient behavior, progress, and any changes in mental or physical health.
  • Communicate observations and any concerns to psychiatrists, psychologists, or nursing staff.
  • De-escalate tense or crisis situations by using techniques to ensure the safety of patients and staff.
  • Provide immediate assistance to patients who may exhibit aggressive or self-harming behavior.
  • Help patients with medication management (under supervision), ensuring they take prescribed medications at the correct times.
  • Work alongside a multidisciplinary team, including nurses, therapists, and doctors, to implement patient care plans.
  • Attend patient meetings to provide input on treatment progress and patient behavior.

Skills and Qualities: • Empathy and Compassion: Ability to understand and care for individuals dealing with mental health conditions.

  • Strong Communication: Ability to effectively communicate with patients, families, and healthcare teams.
  • Problem-Solving: Ability to handle challenging or unexpected situations calmly.
  • Patience and Tolerance: Understanding that mental health recovery is often a long-term process and requires consistent support.

Primary Operator

Swagelok
06.2022 - 02.2024
  • Monitoring Equipment and Systems:Operate and monitor machinery, equipment, and control systems to ensure smooth and efficient operations.
    Use control panels, computers, and other monitoring tools to track system performance, detect malfunctions, and maintain optimal functioning.
    Ensure that all processes are running within specified parameters (e.g., temperature, pressure, speed, and other operational variables).
  • Troubleshooting and Problem-Solving:Identify and resolve operational issues by diagnosing equipment malfunctions, process inefficiencies, or safety concerns.
    Perform troubleshooting and repair minor issues, or coordinate with maintenance teams for more complex repairs.
    Respond promptly to alarms, emergencies, or equipment failure to minimize downtime or safety risks.
  • Ensuring Safety and Compliance:Adhere to safety protocols and ensure that operations comply with environmental, health, and safety regulations.
    Conduct safety checks and inspections to identify potential hazards and implement corrective actions.
    Operate systems according to regulatory standards to minimize the risk of accidents, environmental impacts, and equipment failure.
  • Logging and Reporting:Maintain accurate records of operations, equipment performance, and maintenance activities.
    Document abnormal occurrences, actions taken, and any repairs or modifications made.
    Prepare and submit reports to supervisors or managers, outlining performance metrics, issues, and operational status.
  • Coordinating with Team Members:Work closely with other operators, engineers, and maintenance staff to ensure seamless operations and efficient task execution.
    Communicate any operational concerns, maintenance needs, or changes in processes to relevant team members or management.
  • Optimization and Continuous Improvement:Monitor and analyze data to identify opportunities for process optimization, increased efficiency, or reduced waste.
    Suggest improvements to operational procedures or equipment upgrades based on observations and feedback.

Resident Care Giver

The Waterford at Richmond Heights
05.2020 - 06.2021
  • Personal Care Assistance:
  • Help residents with basic daily tasks such as bathing, dressing, grooming, and toileting.
  • Assist with mobility, including transferring residents from bed to chair, helping them walk, or using mobility aids like wheelchairs or walkers.
  • Provide assistance with feeding, ensuring residents eat properly and safely, including feeding individuals who are unable to feed themselves.
  • Monitor residents for any side effects or reactions to medications, and report concerns to the appropriate healthcare provider or supervisor.
  • Maintain accurate records of medication administration and report any discrepancies or concerns.
  • Health Monitoring and Support:
  • Monitor the health and well-being of residents by observing any physical or emotional changes (e.g., changes in appetite, mood, or condition).
  • Record vital signs such as temperature, pulse, blood pressure, and respiration rate, and report any abnormal readings to the nursing staff or healthcare provider.
  • Assist with rehabilitation exercises or physical therapy routines as directed by healthcare professionals.

Stent Factory Worker

Norman Noble
10.2019 - 04.2020
  • Stent Production and Assembly:
  • Operate machines and equipment to manufacture stents according to specified designs and materials.
  • Assemble components of stents, such as metal or polymer tubes, using precision tools and techniques.
  • Monitor the production process to ensure stents are being produced in compliance with quality control standards.
  • Quality Control and Inspection:
  • Perform regular inspections of stents during and after the manufacturing process to ensure they meet stringent quality and safety standards.
  • Use microscopes, calipers, and other precision measuring instruments to verify the dimensions, shape, and integrity of each stent.
  • Conduct tests to check the functionality and durability of the stents, ensuring they meet the required specifications (e.g., for flexibility, strength, or biocompatibility).
  • Record inspection results and report any defects or deviations from standards to supervisors or quality assurance teams.
  • Machine Operation and Maintenance:
  • Operate specialized equipment used in the manufacturing of stents, such as laser cutters, welders, or 3D printers, depending on the production methods used.
  • Maintain and clean machines regularly to ensure they operate at peak efficiency and prevent breakdowns.
  • Troubleshoot and address minor machine malfunctions, or escalate issues to maintenance teams when necessary.

Direct Care Worker

ViaQuest Residential Services
12.2018 - 10.2019
  • Personal Care Assistance:
  • Assist clients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and personal hygiene.
  • Help with mobility, including assisting clients with walking, transferring from bed to wheelchair, or using mobility aids like walkers or canes.
  • Provide feeding assistance to clients who are unable to feed themselves, ensuring proper nutrition and hydration.
  • Health Monitoring:
  • Monitor and record vital signs such as temperature, pulse, blood pressure, and respiration, and report any irregularities to a healthcare supervisor.
  • Observe and report any changes in the client's physical, emotional, or mental state, including symptoms of illness, pain, or distress.
  • Assist with medication reminders or administer medication under supervision, ensuring the client follows prescribed routines.
  • Emotional Support and Companionship:
  • Provide companionship to clients, offering emotional support and reducing feelings of loneliness.
  • Engage in social activities or simple conversations to help improve the client's mood and mental well-being.
  • Provide reassurance and comfort to clients during times of distress, anxiety, or confusion.
  • Light Housekeeping and Home Maintenance:
  • Perform light housekeeping duties such as cleaning, laundry, and tidying up the living area to maintain a safe and comfortable environment.
  • Assist with organizing personal items and maintaining cleanliness in the client's home.
  • Help with meal preparation and planning, ensuring clients receive nutritious meals based on their dietary needs.
  • Transportation and Errands:
  • Provide transportation assistance, including driving or accompanying clients to appointments, shopping, or social outings.
  • Run errands such as picking up groceries, medications, or other essentials for the client.

Direct Care Worker

New Leaf Residential Services
03.2018 - 11.2018
  • Personal Care Assistance:
  • Assist clients with activities of daily living (ADLs) such as bathing, dressing, grooming, toileting, and personal hygiene.
  • Help with mobility, including assisting clients with walking, transferring from bed to wheelchair, or using mobility aids like walkers or canes.
  • Provide feeding assistance to clients who are unable to feed themselves, ensuring proper nutrition and hydration.
  • Health Monitoring:
  • Monitor and record vital signs such as temperature, pulse, blood pressure, and respiration, and report any irregularities to a healthcare supervisor.
  • Observe and report any changes in the client's physical, emotional, or mental state, including symptoms of illness, pain, or distress.
  • Assist with medication reminders or administer medication under supervision, ensuring the client follows prescribed routines.
  • Emotional Support and Companionship:
  • Provide companionship to clients, offering emotional support and reducing feelings of loneliness.
  • Engage in social activities or simple conversations to help improve the client's mood and mental well-being.
  • Provide reassurance and comfort to clients during times of distress, anxiety, or confusion.
  • Light Housekeeping and Home Maintenance:
  • Perform light housekeeping duties such as cleaning, laundry, and tidying up the living area to maintain a safe and comfortable environment.
  • Assist with organizing personal items and maintaining cleanliness in the client's home.
  • Help with meal preparation and planning, ensuring clients receive nutritious meals based on their dietary needs.
  • Transportation and Errands:
  • Provide transportation assistance, including driving or accompanying clients to appointments, shopping, or social outings.
  • Run errands such as picking up groceries, medications, or other essentials for the client.

Education

Social Work

Lorain County Community College
Elyria, OH

High School Diploma -

Richmond Heights Secondary School
Richmond Heights Ohio
05-2016

Skills

  • De-escalation techniques
  • Behavior observation
  • Stress reduction techniques
  • Behavior management
  • Crisis intervention
  • Substance abuse awareness
  • Patient safety management
  • Empathy development
  • Medication administration
  • Family engagement
  • Self-care promotion
  • Family relations
  • Behavioral support

Certification

Chemical dependency counseling assistant

Timeline

Mental Health Technician

Windsor Laurelwood
02.2024 - Current

Primary Operator

Swagelok
06.2022 - 02.2024

Resident Care Giver

The Waterford at Richmond Heights
05.2020 - 06.2021

Stent Factory Worker

Norman Noble
10.2019 - 04.2020

Direct Care Worker

ViaQuest Residential Services
12.2018 - 10.2019

Direct Care Worker

New Leaf Residential Services
03.2018 - 11.2018

Social Work

Lorain County Community College

High School Diploma -

Richmond Heights Secondary School
Jada Johnson