Jada Johnson
Baltimore,MD
Summary
Dynamic professional with a proven track record in enhancing operational efficiency at Ryder Logistics. Expert in sales, showcasing exceptional customer consulting and time management skills. Excelled in administrative support, significantly improving revenue targets through strategic business planning. Adept at crisis intervention, demonstrating unparalleled interpersonal abilities and a commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales associate
ACE Cash Express Inc.
Baltimore, MD
04.2024 - Current
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained records related to sales for store management.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Operations Coordinator
Ryder Logistics
Baltimore, MD
11.2022 - 12.2023
- Assisted with the organization and execution of operational processes.
- Maintained accurate records of all operational activities.
- Monitored inventory levels to ensure adequate stock availability.
- Implemented successful business strategies to increase revenue and target new markets.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Mail Handler
United States Postal Service, USPS
Baltimore, MD
11.2021 - 11.2022
- Sorted and placed materials or items on racks, shelves, or bins for transport to recipient or destination.
- Operated mail processing equipment and manually sorted mail.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
Behavioral Health Paraprofessional
Time Organization
Baltimore , MD
04.2019 - 11.2021
- Assisted in developing treatment plans for clients based on their individual goals and needs.
- Provided crisis intervention when necessary, de-escalating situations before they become unmanageable.
- Ensured reliable transit for clients attending doctors' visits and social activities.
- Offered students personalized educational, behavioral and emotional support.
- Monitored student performance and maintained accurate records to assess progress.
Education
High School Diploma -
Augusta Fells
Baltimore, MD06-2017
Skills
- Sales expertise
- Proficient in [software]
- Time management skills
- Intensive cash handling
- Administrative support
- Customer consulting
Certification
- CPR / First Aide
- CPI
Timeline
Sales associate
ACE Cash Express Inc.
04.2024 - Current
Operations Coordinator
Ryder Logistics
11.2022 - 12.2023
Mail Handler
United States Postal Service, USPS
11.2021 - 11.2022
Behavioral Health Paraprofessional
Time Organization
04.2019 - 11.2021
High School Diploma -
Augusta Fells
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