Jada Johnson
Forney,TX
Summary
Professional and reliable logistics worker with strong track record in handling packages efficiently and safely. Skilled in operating various equipment, maintaining accurate records, and ensuring timely deliveries. Strong focus on collaboration and adaptability, consistently meeting operational goals and contributing to team success. Known for dependability, problem-solving abilities, and effective communication in high-pressure environments.
Overview
5
5
years of professional experience
Work History
Package Handler
FedEx
07.2025 - Current
- Loaded and unloaded packages efficiently to maintain workflow continuity.
- Operated material handling equipment, ensuring adherence to safety protocols.
- Sorted packages according to destination, improving delivery accuracy.
- Maintained clean and organized work environment to enhance operational efficiency.
Customer Service Representative
Teleperformance
08.2024 - 06.2025
- Assisted patients with appointment scheduling and insurance verification processes.
- Educated patients on available services and resources to enhance their healthcare journey.
- Handled follow-up communications to ensure patient satisfaction and continuity of care.
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Crew Team Member
Sonics Drive In
04.2021 - 09.2024
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Operated point-of-sale system efficiently, ensuring accurate order processing and payments.
- Collaborated with team members to maintain a clean and organized work environment.
- Prepared food items according to company standards, ensuring quality and safety compliance.
Education
High School Diploma -
North Forney High School
Forney, TX05-2024
Skills
- Heavy lifting
- Team collaboration
- Warehouse safety
- Package unloading
- Customer service
- Data entry
- Critical thinking
- Active listening
- Problem resolution
- Administrative support
- Team development
- Technical support
Timeline
Package Handler
FedEx
07.2025 - Current
Customer Service Representative
Teleperformance
08.2024 - 06.2025
Crew Team Member
Sonics Drive In
04.2021 - 09.2024
High School Diploma -
North Forney High School