Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jada Jones

Houston,TX

Summary

Dedicated Certified Medical Assistant with strong communication, patient care, and multitasking abilities. Eager to leverage skills and experience to enhance patient outcomes and support organization success. Passionate about contributing to patient well-being and maintaining high standards of care. Excited about opportunity to make positive impact in dynamic healthcare environment.

Overview

8
8
years of professional experience

Work History

Certified Medical Assistant

PCP FOR LIFE
06.2024 - 12.2024
  • Medical Call Center Representative
  • Organize and schedule appointments
  • Update/file medical records
  • Answered and completed 50-130 inbound/outbound calls a day
  • Prescription prior authorizations
  • Discuss lab results with patients
  • Ordered lab tests based upon physicians instructions
  • Referrals
  • DME orders-medical supplies
  • EClinicalWorks EMR
  • Labcorp
  • Typing (35 wpm)
  • Prescription refills
  • Problem Solving patients concerns
  • Back Office
  • Room patients for multiple providers
  • Patient intake
  • Vital signs
  • Laboratory procedures-phlebotomy, specimen preparation collections, COVID 19 testing, Strep throat testing, Snellen eye
  • EKG’s
  • Cleaned and Sanitized rooms
  • Documented patient medical data per patient chart
  • Ensured all HIPAA and OSHA regulations and protocols.
  • Depression Screening, School/ Annual exams
  • Medication Adherence for controlled substance medications
  • Injections
  • Stocked supplies
  • Provider: Dr. Najmuddin Karimjee

Certified Medical Assistant

Workers Occupational Rehab Center
04.2024 - 10.2024
  • Front Office Admin Support
  • Billing and Coding
  • Faxing, Emailing
  • Scanned documents
  • Referrals
  • D.O.L cases and Prior Authorizations
  • Answered incoming calls and transferred calls as needed
  • Scheduled appointments
  • Managed And Filed Medical Records
  • Practice Fusion EMR
  • Back Office Support
  • Greet and roomed patients
  • Vital Signs
  • Intake Medical History
  • Documented medical data into patients charts
  • Assisted approximately 50 patients a day with physical therapy exercises and pain management
  • Electrodes
  • Provider: Dr. Roy Hall

Externship Student

Shirley Mathew, MD Ophthalmology Clinic
12.2022 - 03.2023
  • Answered office phone and greeted patients
  • Insurance verification
  • Collect Co-Pays
  • Roomed approximately 30 patients a day
  • Front office administrative assistant
  • Scheduled appointments
  • Filing
  • Fax Documents
  • Scanned documents
  • Prepared rooms for examination and treatments.
  • EClinicalWorks EMR System
  • Followed school and classroom policies, regulations, dress codes, and schedules.

Inventory Specialist

Amazon Fulfillment Center
08.2019 - 12.2021
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Handled day-to-day shipping and receiving overseeing more than 1,000 packages per day.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Conducted research to address shipping errors and packaging mistakes.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Sorted and delivered materials to different work areas and staff.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.


Team Member

Chic-Fil-A
07.2016 - 10.2018
  • Maintained clean, organized, and safe work areas to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to team success by completing jobs quickly and accurately.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Learned all required tasks quickly to maximize performance.
  • Maintained productive and efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Assisted approximately over 200 customers a day in selecting merchandise best suited to needs.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

BLS for Healthcare Providers (CPR and AED) Certification -

American Heart Association
Houston, TX
02.2027

Some College (No Degree) -

National Association For Health Professionals
Houston, TX

Certified Medical Assistant Program - undefined

The College of Health Care Professions
Northwest Houston, Texas
03.2023

High school Diploma - undefined

T2 (squared) Honors Academy
Warrensville Heights, OH
05.2018

Skills

  • Data visualization
  • Vital signs evaluation
  • Wound management
  • Clinical patient assistance
  • CPT/ICD-10 coding
  • Healthcare terminology
  • Effective sterilization methods
  • Verification of insurance coverage
  • Pharmacological expertise
  • Support physician during examinations
  • Management of patient co-pays
  • Prescription Refills
  • Handling multi-line phone systems
  • Specimen Collection & Analysis
  • Minor Office Surgical Procedures
  • Patient/Family Communications
  • Skilled use of an AED and EKG
  • OSHA and HIPAA Trained
  • Injections (SQ, IM, ID, Gluteal)
  • Capillary Puncture
  • Taking Chief Complaints & Medical Histories
  • Phlebotomy (Vacutainer, Syringe, Butterfly)
  • EHR
  • Ability to lift and transport up to 50 lbs
  • Medical front desk
  • Room patients
  • Schedule coordination
  • Time management
  • Attention to detail
  • Electronic health records
  • Telephone etiquette
  • Multitasking and organization
  • Problem-solving
  • Verbal and written communication

Languages

English

Timeline

Certified Medical Assistant

PCP FOR LIFE
06.2024 - 12.2024

Certified Medical Assistant

Workers Occupational Rehab Center
04.2024 - 10.2024

Externship Student

Shirley Mathew, MD Ophthalmology Clinic
12.2022 - 03.2023

Inventory Specialist

Amazon Fulfillment Center
08.2019 - 12.2021

Team Member

Chic-Fil-A
07.2016 - 10.2018

Certified Medical Assistant Program - undefined

The College of Health Care Professions

High school Diploma - undefined

T2 (squared) Honors Academy

BLS for Healthcare Providers (CPR and AED) Certification -

American Heart Association

Some College (No Degree) -

National Association For Health Professionals

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