JADA JORDAN
Atlanta,GA
Summary
A goal-oriented individual with a background in biological sciences, a pleasant personality, and a tenacity that knows no restrictions. Thrives on challenges and quickly adapts to new environments and responsibilities. Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Offers excellent communications skills, public relations talent, and the ability to provide excellent customer support. Personable and outgoing, comfortable communicating with people from diverse backgrounds, occupations, and cultures. This professional is recognized for meticulous attention to detail, independent judgment, and a commitment to enhancing operational efficiency and patient care.
Overview
7
7
years of professional experience
Work History
Site Manager
Core Response
07.2020 - 09.2023
- Collaborated with team of 10 on contributor acquisition strategies to increase provided assistance to benefit programs.
- Managed project timelines meticulously, leading to efficient vaccine registration.
- Reduced safety incidents by conducting regular site inspections and strictly adhering to safety protocols.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
Research Assisstant
Center for STEM Education and Research (CSER)
09.2016 - 03.2020
- Investigated impact of mitochondrial DNA mutations on cellular metabolism using mouse embryonic stem cells.
- Designed and optimized protocols for mitochondrial isolation, respiration assays, and oxidative stress measurements.
- Analyzed data using statistical software and contributed to preparation of research manuscripts.
- Conducted experiments using mouse models to investigate mitochondrial dysfunction in neurodegenerative diseases.
- Performed molecular biology techniques such as PCR, Western blotting, and immunofluorescence microscopy to analyze.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
Clinical Laboratory Technologist
Chicago State University Wellness Center
05.2018 - 03.2020
- Accurately performed over 350 laboratory tests and procedures, maintaining 99% accuracy rate in results.
- Collaborated effectively with interdisciplinary teams, improving patient and care provider satisfaction scores.
- Implemented process improvements to actively promote lean work culture, reducing turnaround times for test results.
- Optimized lab workflow, enhancing efficiency by 20% through strategic process reengineering.
Clinical Medical Assistant
Chicago State University Wellness Center
08.2017 - 04.2018
- Managed patient inquiries and appointments, which streamlined scheduling procedures, reducing patient wait times and improving overall satisfaction.
- Facilitated smooth front desk operations by verifying insurance information and managing patient records, contributing to seamless patient experience and error-free billing processes.
- Implemented proactive communication system that reminded patients of upcoming appointments, significantly reducing patient no-shows.
- Ensured accuracy in patient records & insurance verification, minimizing billing errors.
Education
Masters In Health Sciences -
Meharry Medical College
Nashville, TN05.2023
Bachelor of Science (BS) - Biology
Chicago State University
Chicago, IL05.2021
Skills
- Team Leadership
- Quality Assurance
- Problem-Solving
- Analytical Skills
- Communication
- Laboratory Techniques
- Biostatistics
- Data Collection
- Information Research
- Technical Documentation
Timeline
Site Manager
Core Response
07.2020 - 09.2023
Clinical Laboratory Technologist
Chicago State University Wellness Center
05.2018 - 03.2020
Clinical Medical Assistant
Chicago State University Wellness Center
08.2017 - 04.2018
Research Assisstant
Center for STEM Education and Research (CSER)
09.2016 - 03.2020
Masters In Health Sciences -
Meharry Medical College
Bachelor of Science (BS) - Biology
Chicago State University