Ja'Da Kinner
Killeen
Summary
Dynamic Sales Representative with proven success at T-Mobile, excelling in customer relationship building and sales expertise. Achieved top performer status by exceeding sales goals through effective communication and tailored solutions. Skilled in product knowledge and team leadership, fostering long-term client loyalty and driving significant revenue growth.
Overview
2026
2026
years of professional experience
Work History
Sales Representative
T-Mobile
- Developed strong customer relationships through effective communication and product knowledge.
- Executed daily sales strategies to meet and exceed monthly targets.
- Provided exceptional service by addressing customer inquiries and resolving issues promptly.
- Collaborated with team members to enhance sales techniques and improve overall performance.
- Generated advertising brochure for vendor use.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Consulted with businesses to supply accurate product and service information.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Trained new employees on customer service, money handling and organizing strategies.
- Contributed to event marketing, sales and brand promotion.
- Stayed current on company offerings and industry trends.
- Recorded accurate and efficient records in customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Kept detailed records of daily activities through online customer database.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Met existing customers to review current services and expand sales opportunities.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
- Adapted quickly to changing market conditions, adjusting tactics to maintain competitiveness.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Exceeded sales targets through effective planning and goal setting.
- Stayed up-to-date with industry trends to position company as market leader.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Warehouse
BUCEES
12.2021 - 06.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Floor Worker
Franklin Bingo
04.2017 - 08.2019
- Operated machinery to maintain efficient production flow and meet daily targets.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Ensured compliance with safety protocols, contributing to a secure working environment.
- Collaborated with team members to streamline processes and enhance overall productivity.
- Monitored quality control measures, identifying issues and implementing corrective actions as needed.
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Assisted customers with product inquiries, providing knowledgeable recommendations for their needs.
- Demonstrated flexibility and adaptability by willingly adjusting schedule or covering additional shifts to support store needs.
- Scanned and recorded inventory to maintain product supply levels and track shipments.
- Utilized strong attention to detail skills when handling cash transactions at registers-balancing drawer accurately at end of each shift.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Read and understood production documents to produce quality products.
Education
High Schol - Law
Temple High School
Temple, TX06.2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Sales expertise
- Relationship building
- Product and service knowledge
- Sales presentations
- Product and service sales
- Customer retention
- Client service
- Customer needs assessment
- Process improvement
- Team leadership
- Product knowledge
- Attention to detail
- Online sales strategies
- Product management and pricing
- Field sales
- Contact follow-up
- Product or service sales
- Inside and outside sales
- Price quote preparation
- Exceeds sales goals
- Relationship management
- Client engagement
- Value-based selling
- Time management
- Personnel training
- Account servicing
- Records management
- Staff training
Timeline
Warehouse
BUCEES
12.2021 - 06.2025
Floor Worker
Franklin Bingo
04.2017 - 08.2019
Sales Representative
T-Mobile
High Schol - Law
Temple High School
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