Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

JADA L-SMITH

Project/Program Manager
Atlanta,GA
JADA L-SMITH

Summary

Avid learner with a nurturing spirit, who excels in working with others. Capable of effortlessly managing multiple complex projects simultaneously, while delivering excellent results. Proven track record of increasing business revenue, and effective leadership.

Overview

9
years of professional experience
3

Certifications

Work History

NextGen Healthcare

Project Manager
02.2022 - 10.2023

Job overview

Project Manager responsible for multiple projects across all areas of the company. Lead for the pod, running SCRUM, and dedicated to delivering excellent results.


  • Worked with cross-functional teams, effectively managing the success of multiple implementation projects utilizing agile methodology and CRM technology.
  • Responsible for managing the execution of business workflows, strategic alignment, and team vision within the engineering and applications pods.
  • Held bi-weekly financial calls to provide updates on: project timelime, budget, high-level needs, etc..
  • Held accountable to OKRs and KPIs for projects and performances.
  • Successfully completed 30+ projects.
  • Managed multiple stakeholders, contractors, and team members' relationships to accomplish project activities.
  • 95% of projects were delivered at or under budget.
  • Onboarding engineering consultants and contractors, while objectively ensuring they are deeply familiar with business objectives.
  • Accountable for collaboration and updates to key stakeholders of the project, both internally and externally. Very comfortable working with C-suite executives.

Universal Dental Assisting and Training

Project Manager, Client Services
05.2018 - 02.2022

Job overview

Executive leader responsible for the management of multiple teams, projects, and business development.


> Began as a BD Project Coordinator and promoted after 1.5 years of exceptional leadership and service.


  • Created and maintained instructor materials, such as course outlines, syllabi, course schedules, and training aids.
  • Spearheaded a major initiative for company growth via community engagement.
  • Responsible for the management of sales, forecasting revenue, negotiating client deals, and financial planning.
  • Conducted regular status meetings for clear communication of progress updates, risk assessments, and action items among team members.
  • Collaborated closely with stakeholders to gather requirements, define project scope, and establish realistic timelines.
  • Successfully managing and executing over 100 projects, and facilitating bi-weekly PM meetings to ensure success.
  • Accountable for ensuring the morale of clients, employees, and students remained positive.
  • Built high-performing teams through effective recruitment, training, motivation, and retention strategies that supported organizational goals.
  • Organized company recruiting and marketing events.
  • Daily use of CRM, PMS, and Microsoft Office software.
  • Established a solid reputation as a trusted advisor by consistently exceeding client expectations through exceptional service delivery.
  • Streamlined communication channels for better collaboration with cross-functional teams, resulting in enhanced project efficiency.

Grand Marketing Group

Business Development Specialist
09.2016 - 05.2018

Job overview


  • Responsible for discovering new clients and developing meaningful relationships.
  • Accountable for researching and remaining up to date with marketing strategies, current trends, and financial regulations.
  • Utilized KPIs for hitting milestones, project quality, and providing updates to stakeholders.
  • Ensured the efficiency of each project from start to finish through clear communication, precise organization, and great teamwork.
  • Developed a sales strategy and training program that became a company standard.
  • Daily use of Salesforce, Monday, and Google Suite programs.

Education

Georgia Military College
Augusta, GA - Hybrid

Bachelor Of Applied Science from Business Management
01.2019

University Overview

Skills

  • Project and Program Management - BD, IT, Education and Professional services
  • Financial Consulting and Budgeting
  • Marketing : Social Media, Search Engine, Brand, Digital and Inbound
  • Softwares: LMS, CRM, EHR/EMR and PMS
  • Agile Methodology
  • Microsoft Office: Excel, Outlook, Teams, etc
  • Google Suite: Gmail, Calendar, Meet, etc,
  • Meeting Platforms: Zoom, WebEx, Teams
  • Client Relationship Management
  • Training and Development
  • Interviewing and Recruiting

Certification

  • PMP
  • CCMA
  • CBDP

Timeline

Project Manager
NextGen Healthcare
02.2022 - 10.2023
Project Manager, Client Services
Universal Dental Assisting and Training
05.2018 - 02.2022
Business Development Specialist
Grand Marketing Group
09.2016 - 05.2018
Georgia Military College
Bachelor Of Applied Science from Business Management
JADA L-SMITHProject/Program Manager
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