Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jada Love

Decatur,AL

Summary

Dynamic professional with a proven track record at Nature's Table Cafe, excelling in operations management and client relationship management. Skilled in employee supervision and staff training, I enhance team productivity and foster strong customer connections. A strong problem solver, I implement effective strategies for continuous improvement and high-quality results.

Overview

9
9
years of professional experience

Work History

Lead Associate

Nature's Table Cafe
04.2022 - Current
  • Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
  • Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
  • Led cross-functional teams for successful project completion, ensuring timely delivery and high-quality results.
  • Improved team productivity by streamlining workflow processes and implementing efficient project management practices.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Trained and supervised employees on office policies and procedures.

Lead Toddler Teacher

Loving Hands Learning Center
08.2020 - 01.2022
  • Created a nurturing classroom environment that supported the social-emotional growth of young learners.
  • Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
  • Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
  • Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Created safe and nurturing learning environment for preschoolers.
  • Supported students in developing self-esteem and self-confidence.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Shift Manager/Key Holder

Arby's Restaurant
03.2016 - 07.2020
  • Trained new employees on company policies, procedures, and job-specific tasks to ensure their success in the role.
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Delegated tasks effectively among team members based on their strengths and skill sets leading to greater productivity levels.
  • Maintained store cleanliness throughout the day to create a welcoming atmosphere for both customers and staff members alike.
  • Increased customer satisfaction through attentive service, swift problem resolution, and effective communication.
  • Counted registers and cleaned and secured shop at end of shift.
  • Developed professional relationships to improve retention of key customers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

Associate of Science - General Studies

Calhoun Community College
Tanner, AL
05-2025

Skills

  • Operations management
  • Employee supervision
  • Client relationship management
  • Staff training
  • Strong problem solver
  • Multitasking Abilities
  • Decision-making
  • Age-appropriate activities
  • Classroom organization
  • Parent-teacher communication
  • Strong work ethic
  • Child care

Accomplishments

  • Documented and resolved many challenges which led to the promotion at Arby's within 6 months to become a shift manager.

Timeline

Lead Associate

Nature's Table Cafe
04.2022 - Current

Lead Toddler Teacher

Loving Hands Learning Center
08.2020 - 01.2022

Shift Manager/Key Holder

Arby's Restaurant
03.2016 - 07.2020

Associate of Science - General Studies

Calhoun Community College

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Jada Love