Jada Mayo
Sarasota
Summary
Dynamic and customer-focused professional with extensive experience in the hospitality industry, including a role as a Bistro Server at Courtyard by Marriott. Proven expertise in cash handling and POS operation, complemented by strong attention to detail and effective team collaboration, ensuring exceptional service and customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Scooter's Coffee
Sarasota
04.2025 - Current
- Prepared and served high-quality coffee beverages, ensuring customer satisfaction.
- Operated espresso machines and equipment with efficiency and precision.
- Handled cash transactions and processed payments accurately using cash registers.
- Educated customers on specialty drinks and seasonal offerings to enhance their experience.
- Maintained cleanliness by wiping counters, washing dishes, and cleaning floors regularly.
- Sustained a calm demeanor during high-volume periods and events for optimal service.
- Organized coffee shop environment to promote a welcoming atmosphere.
- Ensured efficient operation of all equipment while adhering to health standards.
Cashier
Chick-fil-A
Sarasota
08.2022 - 02.2023
- Processed payments efficiently using cash, check, credit card, gift card, or automatic debit.
- Maintained cleanliness of sales floor through regular sweeping, dusting, and mopping.
- Greeted customers and addressed inquiries regarding products and services.
- Broke down and discarded empty packaging after stocking products.
- Operated cash register to ensure accurate payment processing.
- Provided accurate change to customers during transactions.
- Utilized POS system for streamlined payment handling and record-keeping.
Bistro Server
Courtyard by marriott
sarasota
04.2021 - 07.2022
- Monitored inventory levels of supplies, restocking napkins, silverware, and condiments as needed.
- Greeted guests upon arrival, providing timely access to menus.
- Cultivated positive customer relationships through professional communication.
- Processed payments accurately using point-of-sale systems and credit card processing.
- Efficiently organized side work duties, including rolling silverware and refilling condiments.
- Maintained cleanliness in dining area by busing tables and regularly wiping surfaces.
- Responded quickly to spills to ensure a safe dining environment with minimal disruption.
- Constantly monitored dining room activity to ensure prompt guest attention.
- Assisted in unloading shipments and stocking items in designated areas.
- Followed safety protocols while handling equipment and lifting heavy items.
- Stocked shelves with newly arrived products.
Education
High School Diploma -
Time4learning
Home04-2025
Skills
- Customer service and support
- Cash handling and POS operation
- Inventory management
- Team collaboration
- Time management
- Attention to detail
- Product shelving
- Truck unloading
Timeline
Barista
Scooter's Coffee
04.2025 - Current
Cashier
Chick-fil-A
08.2022 - 02.2023
Bistro Server
Courtyard by marriott
04.2021 - 07.2022
High School Diploma -
Time4learning
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