Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jada McCraw

Hendersonville,NC

Summary

Knowledgeable healthcare professional with over two years of experience in various clinical environments. Recognized for effective communication and compassionate care delivery. Proven track record in maintaining HIPAA compliance while prioritizing patient comfort. Experienced in collaborating across varying disciplines to support patient needs and enhance care.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CNA

AdventHealth
Hendersonville, NC
07.2024 - 04.2025
  • Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Provided assistance with activities of daily living, personal hygiene management, feeding, and ambulation.
  • Reported new-onset conditions to a registered nurse or physician.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Documented patient care services by charting in designated areas.
  • Recognized signs, symptoms of abuse, neglect and reported them per policy.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.

Medical Assistant

Southeastern Sports Medicine
Asheville, NC
07.2022 - 08.2023
  • Cleaned, prepared, and maintained examination rooms and treatment rooms.
  • Assisted physicians with examinations, procedures, and vital sign monitoring.
  • Prepared patients for exams and procedures by assessing vital signs and recording medical histories.
  • Recorded all reported medication changes, accidents, or changes in symptoms.
  • Administered injections, dressed wounds, applied splints when needed, and collected lab specimens when asked to do so for tests.
  • Engaged with patients, learning about each individual, and establishing rapport to encourage personal comfort.

Customer Service Representative/Social Media Manager

Jzm Tire
Etowah, NC
04.2020 - 07.2022
  • Greeted customers and identified their automotive needs.
  • Assisted with scheduling appointments for customers.
  • Answered incoming calls, redirected callers to the appropriate personnel and took messages as needed.
  • Responded to customer inquiries via messaging, email, and in person.
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, and Facebook.
  • Used editing and graphic design tools to create content and visuals for social channels.

Education

Associate of Applied Science - Business Administration

Blue Ridge Community College
Flat Rock
05-2026

High School Diploma -

West Henderson High School
Hendersonville, NC
06-2022

Skills

  • Patient assessments and care
  • Medical terminology
  • Documentation and recordkeeping
  • Compassion and empathy
  • Conflict resolution
  • Creative thinking skills
  • Problem-solving techniques

Certification

  • CPR Certified
  • BLS Certified
  • CNA Certification
  • CMA Certification

References

  • Kimberley Stowe, RN- (815) 919-7084
  • Stacie Lehner- (828) 243-9548
  • Michaela Elliott, AEMT- (828) 606-1091
  • Dr. Robert Wham, MD- (865) 776-8704

Timeline

CNA

AdventHealth
07.2024 - 04.2025

Medical Assistant

Southeastern Sports Medicine
07.2022 - 08.2023

Customer Service Representative/Social Media Manager

Jzm Tire
04.2020 - 07.2022

Associate of Applied Science - Business Administration

Blue Ridge Community College

High School Diploma -

West Henderson High School

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