Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jada Miller

Conroe

Summary

Dynamic and dedicated professional with a strong background in early childhood education at MET Inc. Skilled in classroom organization and parent-teacher communication, I fostered trust and collaboration while enhancing social skills development. Committed to continuous improvement, I actively sought feedback to elevate the learning environment for young learners.

Legal professional with proven track record in providing comprehensive support to attorneys. Capable of managing complex legal documentation and ensuring case files are meticulously organized. Team-oriented and results-driven, always adapting to meet shifting priorities. Skilled in legal research and document preparation, valued for reliability and flexibility.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant Toddler Teacher

MET Inc.
01.2024 - Current
  • Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
  • Facilitated imaginative play experiences by providing a wide variety of materials and resources for children to explore independently or collaboratively as a group.
  • Developed strong partnerships with fellow educators, administrators, and support staff to ensure the overall success of the classroom environment.
  • Continually reflected on personal teaching practices, seeking feedback from colleagues and supervisors to identify areas for improvement or growth in order to better serve the needs of young learners.

Head Produce Clerk

Kroger
04.2022 - 12.2024
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Organized weekly team meetings to discuss progress towards goals, address any issues or concerns, and celebrate successes.
  • Ensured accurate pricing and labeling of all produce items, leading to minimal errors during checkout transactions.
  • Established a positive work environment by maintaining open communication channels with staff members.
  • Created visually appealing merchandising displays that showcased the freshness and quality of our products effectively attracting more customers into the department.

Debt Recovery Specialist

TD Bank Call Center
01.2018 - 03.2022
  • Maintained high volume of calls and met demands of busy and productive group.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Trained new team members on scripts, company services, and collection strategies.
  • Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
  • Reduced delinquency rates by implementing effective debt recovery strategies and conducting thorough account evaluations.
  • Upheld strict confidentiality standards by safeguarding sensitive customer information throughout all stages of the debt recovery process, maintaining trust and integrity within the organization.

Assistant Manager

Jimmy John's
05.2014 - 03.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Associate of Applied Science - Paralegal Studies

Houston Community College
Houston, TX
12-2024

High School Diploma -

Spartanburg High School
Spartanburg, SC
05-2015

Skills

  • Patience and empathy
  • Classroom organization
  • Professionalism and ethics
  • Parent-teacher communication
  • Positive reinforcement
  • Observation and assessment
  • Social skills development
  • Special needs support
  • Language development
  • First aid and CPR
  • Strong work ethic
  • Customer service
  • Multitasking and organization
  • Time management
  • Team collaboration
  • Active listener
  • Adaptability and flexibility

Certification

  • Child Development Associate (CDA) - Council for Professional Recognition.
  • Pediatric First Aid/CPR/AED - American Heart Association or American Red Cross.
  • Legal Secretary Certificate – Issued by accredited colleges and educational institutions.
  • Associate's Degree in Paralegal Studies – Accredited Community Colleges and Universities.
  • Notary Public – State Government or designated state authority.
  • Certified Legal Assistant Specialist (CLAS) - Various Specialties, offered by NALA.

Timeline

Assistant Toddler Teacher

MET Inc.
01.2024 - Current

Head Produce Clerk

Kroger
04.2022 - 12.2024

Debt Recovery Specialist

TD Bank Call Center
01.2018 - 03.2022

Assistant Manager

Jimmy John's
05.2014 - 03.2018

Associate of Applied Science - Paralegal Studies

Houston Community College

High School Diploma -

Spartanburg High School

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Jada Miller