Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Jada Miller

Charlotte,NC

Summary

Dynamic professional with extensive experience excelling in customer service and employee training. Proven ability to multitask and manage time effectively, enhancing team performance and client satisfaction. Skilled in scheduling appointments and maintaining front desk operations, fostering positive relationships that elevate the customer experience.

Overview

5
5
years of professional experience

Work History

Team Member Trainer

Chick Fil A
Charlotte, NC
08.2022 - 05.2025
  • Trained new employees
  • Ensured customer satisfaction
  • Took orders
  • Assembled orders
  • Act as a cashier
  • Mentored new trainers on effective teaching methods and operational standards.
  • Conducted trainings on topics related to customer service, product knowledge and company policies.

Front Desk Receptionist

Elles House of Glam
Charlotte, North Carolina
06.2020 - 08.2022
  • Greeted clients warmly and managed front desk operations daily.
  • Scheduled appointments efficiently using salon management software.
  • Maintained cleanliness and organization of the reception area consistently.
  • Coordinated communication between clients and beauty professionals seamlessly.
  • Greeted customers warmly and made them feel welcome.
  • Assisted in inventory management by tracking supplies and ordering products.
  • Developed positive relationships with clients to enhance their overall experience.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Front of house team member

Chick Fil A
Concord, NC
03.2022 - 08.2022

. Provided exceptional customer service in fast-paced dining environment.

  • Maintained cleanliness and organization of dining and serving areas.
  • Prepared food items according to safety and quality standards.
  • Handled cash transactions accurately with attention to detail.

Education

Associates - Applied Science

Central Piedmont Community College
Huntersville, NC
10.2025

High School Diploma -

Mallard Creek High School
Charlotte, NC
06.2024

Skills

  • Multitasking
  • Time management
  • Customer service
  • Employee training
  • Scheduling appointments
  • Front desk operations
  • Critical thinking
  • Multitasking capacity

References

  • Emily Guadalupe, (704) 953-5003
  • Marcellus Baker, (704) 323-9609

Languages

  • English
  • American Sign Language

Timeline

Team Member Trainer

Chick Fil A
08.2022 - 05.2025

Front of house team member

Chick Fil A
03.2022 - 08.2022

Front Desk Receptionist

Elles House of Glam
06.2020 - 08.2022

Associates - Applied Science

Central Piedmont Community College

High School Diploma -

Mallard Creek High School