Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Jada Mitchell

Jada Mitchell

Fort Lauderdale

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

The Barkers Pet Center
07.2025 - Current
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Developed strong working relationships with team members, fostering a positive work environment.

Sales Associate

Pet Supermarket
04.2024 - 01.2025
  • Provided exceptional customer service, assisted customers in finding the right products, and ensured an organized and clean sales floor.
  • Demonstrated a deep knowledge of pet care products, advising customers on the best choices for their pets' needs.
  • Developed strong sales techniques, achieving daily sales targets and contributing to store revenue growth.
  • Maintained inventory and restocked shelves, ensuring products were readily available and properly displayed.
  • Collaborated with team members to enhance customer satisfaction and store operations.
  • Key Skills:
  • Customer Service
  • Sales and Upselling
  • Product Knowledge
  • Inventory Management
  • Team Collaboration

Guest Service Attendant

Xtreme Action Park
05.2023 - 09.2023
  • Delivered outstanding service by assisting guests with inquiries, reservations, and ensuring they had a positive experience at the park.
  • Addressed customer complaints in a professional and efficient manner, ensuring resolution and customer satisfaction.
  • Managed ticket sales, merchandise sales, and processed payments quickly and accurately.
  • Worked as part of a team to maintain a clean and safe environment for guests.
  • Provided a welcoming environment and ensured all guests had a fun and memorable experience.
  • Key Skills:
  • Customer Interaction
  • Conflict Resolution
  • Sales and Cash Handling
  • Time Management
  • Teamwork and Collaboration

Animal Care Specialist

Family Breeding Business
03.2022 - 08.2022
  • Responsible for the care and well-being of dogs and puppies, including feeding, walking, grooming, and providing general attention to their needs.
  • Managed the scheduling of routine veterinary care and ensured animals were healthy and well-socialized.
  • Developed a deep understanding of canine behavior, training, and proper care procedures.
  • Maintained a clean and safe environment for the animals, ensuring their comfort and security.
  • Communicated with clients about available puppies, providing them with detailed information and ensuring the right fit for families.
  • Key Skills:
  • Animal Care and Handling
  • Grooming and Hygiene
  • Customer Communication
  • Organization and Scheduling
  • Reliability and Trustworthiness

Education

Associates of Science - Veterinary Technician

Penn Foster College
Scottsdale, AZ
05-2026

Skills

  • Strong Work Ethic: Always willing to go the extra mile to ensure customer satisfaction and work efficiency
  • Leadership and Teamwork: Able to take initiative and lead by example while also thriving in a collaborative environment
  • Adaptability: Quick to adjust to new environments and processes, ensuring seamless integration into teams and workflows
  • Attention to Detail: Ensures every task is done with precision and care, maintaining high standards in all areas
  • Positive Attitude: Approaches all tasks with enthusiasm and a proactive mindset, creating a positive atmosphere for colleagues and customers alike
  • Dependable: Punctual and committed to fulfilling responsibilities, ensuring reliability in every role

Languages

English
Native or Bilingual

Timeline

Customer Service Representative

The Barkers Pet Center
07.2025 - Current

Sales Associate

Pet Supermarket
04.2024 - 01.2025

Guest Service Attendant

Xtreme Action Park
05.2023 - 09.2023

Animal Care Specialist

Family Breeding Business
03.2022 - 08.2022

Associates of Science - Veterinary Technician

Penn Foster College

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