Security Monitoring specialistParking Enforcement OfficerTransportation SpecialistCustodian Supervisor/DriverCustomer Service Representative
Work Type
Full Time
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
Work History
Security Monitoring specialist
Allied Universal Protection Services
04.2025 - 03.2026
Monitored surveillance systems for security and safety compliance.
Conducted routine inspections of facilities to identify potential hazards.
Documented incidents and prepared reports for management review.
Analyzed system logs regularly for evidence of suspicious activity or intrusion attempts.
Parking Enforcement Officer
Pittsburgh Parking Authority
Pittsburgh, PA
03.2024 - 03.2025
Enforce Parking Meters, Write Tickets, and enforce all Pittsburgh Parking Laws on street parking and parking lots
Implemented parking meter system 80% more efficient than previous system.
Transportation Specialist
Goodblend
Pittsburgh, PA
06.2021 - 09.2023
Transport Medical supplies all around Pennsylvania
Organize manifest
Customer service in person and over phone
Transported and stored 50-100 lbs. of cargo onto trucks, organizing and securing containers for safe long-haul drives and routes.
Custodian Supervisor/Driver
Aramark/CMU
Pittsburgh, PA
03.2019 - 08.2020
Applied effective time management techniques to meet tight deadlines.
Established and enforced safety protocols and guidelines for staff.
Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Customer Service Representative
Kelly Services/Peoples Gas
Pittsburgh, PA
10.2018 - 03.2020
Responded to customer inquiries about products, services, and company information, providing tailored assistance.
Responded to customer requests, offering excellent support and tailored recommendations
Completed customer calls efficiently, maintaining a focus on quality support.
Identified and resolved discrepancies in customer accounts, enhancing accuracy and satisfaction.
Floor Supervisor
ACHIEVA
Pittsburgh, PA
10.2014 - 07.2018
Assigned job duties and monitored team performance to ensure alignment with objectives.
Coached employees and trained on handling sales processes and difficult customer interactions, improving team confidence and service quality.
Responded to customer requests for products, services, and company information.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Identified and resolved discrepancies in customer accounts, enhancing accuracy and customer trust.
Maintain routines, teach life skills, integrate individuals into the community, maintain accurate