Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Open To Work
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Jada Mitchell

Pittsburgh,PA

Work Preference

Desired Job Title

Security Monitoring specialistParking Enforcement OfficerTransportation SpecialistCustodian Supervisor/DriverCustomer Service Representative

Work Type

Full Time

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

11
11
years of professional experience

Work History

Security Monitoring specialist

Allied Universal Protection Services
04.2025 - 03.2026
  • Monitored surveillance systems for security and safety compliance.
  • Conducted routine inspections of facilities to identify potential hazards.
  • Documented incidents and prepared reports for management review.
  • Analyzed system logs regularly for evidence of suspicious activity or intrusion attempts.

Parking Enforcement Officer

Pittsburgh Parking Authority
Pittsburgh, PA
03.2024 - 03.2025
  • Enforce Parking Meters, Write Tickets, and enforce all Pittsburgh Parking Laws on street parking and parking lots
  • Implemented parking meter system 80% more efficient than previous system.

Transportation Specialist

Goodblend
Pittsburgh, PA
06.2021 - 09.2023
  • Transport Medical supplies all around Pennsylvania
  • Organize manifest
  • Customer service in person and over phone
  • Transported and stored 50-100 lbs. of cargo onto trucks, organizing and securing containers for safe long-haul drives and routes.

Custodian Supervisor/Driver

Aramark/CMU
Pittsburgh, PA
03.2019 - 08.2020
  • Applied effective time management techniques to meet tight deadlines.
  • Established and enforced safety protocols and guidelines for staff.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Customer Service Representative

Kelly Services/Peoples Gas
Pittsburgh, PA
10.2018 - 03.2020
  • Responded to customer inquiries about products, services, and company information, providing tailored assistance.
  • Responded to customer requests, offering excellent support and tailored recommendations
  • Completed customer calls efficiently, maintaining a focus on quality support.
  • Identified and resolved discrepancies in customer accounts, enhancing accuracy and satisfaction.

Floor Supervisor

ACHIEVA
Pittsburgh, PA
10.2014 - 07.2018
  • Assigned job duties and monitored team performance to ensure alignment with objectives.
  • Coached employees and trained on handling sales processes and difficult customer interactions, improving team confidence and service quality.
  • Responded to customer requests for products, services, and company information.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Identified and resolved discrepancies in customer accounts, enhancing accuracy and customer trust.
  • Maintain routines, teach life skills, integrate individuals into the community, maintain accurate

Education

Telecommunication Technologies Network - Telecommunication Cabling Specialist - Copper, Grounding And Bonding

Gismondi Technical Job Training Program
Pittsburgh, PA
03-2026

Skills

Fast learner

  • Surveillance software
  • CCTV operation
  • Surveillance monitoring
  • Safety compliance
  • Cat 5 and 6 and Data cables
  • Low Voltage systems
  • Fiber Optics and Coaxial cables
  • Multi meter/Ohms meter testing

Timeline

Security Monitoring specialist

Allied Universal Protection Services
04.2025 - 03.2026

Parking Enforcement Officer

Pittsburgh Parking Authority
03.2024 - 03.2025

Transportation Specialist

Goodblend
06.2021 - 09.2023

Custodian Supervisor/Driver

Aramark/CMU
03.2019 - 08.2020

Customer Service Representative

Kelly Services/Peoples Gas
10.2018 - 03.2020

Floor Supervisor

ACHIEVA
10.2014 - 07.2018

Telecommunication Technologies Network - Telecommunication Cabling Specialist - Copper, Grounding And Bonding

Gismondi Technical Job Training Program
Jada Mitchell