Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jada Morris

Riverdale,GA

Summary

Dynamic leader with proven success in team management and flight safety, honed at Delta. Excelled in enhancing team performance and efficiency, achieving high customer satisfaction. Dependable Fill-In Lead dedicated to supporting passengers and giving every rider safe and enjoyable trips. Proficient in safety and compliance requirements. Bringing one year of experience to new permanent role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cabin Fill Lead

Delta
07.2023 - Current

-Implemented new training techniques that improved overall team performance and increased employee retention rates within the department.

-Streamlined cabin preparation processes for better efficiency and time management during boarding.

-Collaborated with other departments, such as catering and maintenance, to ensure seamless integration of services for a superior passenger experience.

-Achieved high levels of customer satisfaction ratings consistently through attentive service delivery focused on meeting individual needs of each passenger.

Barista

Starbucks
08.2022 - 07.2023

-Maintained a clean and organized workspace for optimal productivity and safety.

-Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

-Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

-Contributed to a positive team environment through effective communication and collaboration with colleagues.

Sales Associate

Journeys Kids
03.2022 - 05.2022

-Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

-Built relationships with customers to encourage repeat business.

-Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Warrensville Heights High
Cleveland, OH
06-2022

Skills

    -Regulated Trash handling

    -Team Management

    -Highlift Certification

    -Flight Safety

    -Daily Flight Operations

    -Strong Leadership

Certification

  • CPR/AED Certification
  • Certified Sales Professional (CSP)

Timeline

Cabin Fill Lead

Delta
07.2023 - Current

Barista

Starbucks
08.2022 - 07.2023

Sales Associate

Journeys Kids
03.2022 - 05.2022

High School Diploma -

Warrensville Heights High
Jada Morris