Summary
Overview
Work History
Education
Skills
Timeline
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Jada Morton

Baltimore,MD

Summary

Detail-oriented and reliable professional with a proven track record in administrative support, guest services, and courier roles. Exceptional ability to manage multiple priorities while maintaining a positive attitude and ensuring high-quality service. Known for strong organizational skills and a commitment to excellence, consistently contributing to team success and enhancing operational efficiency.

Overview

12
12
years of professional experience

Work History

DOT Courier

AFJ. Inc / FedEx Corp
05.2024 - Current
  • Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
  • Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
  • Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
  • Navigated diverse terrains across urban and rural areas adeptly while adhering to all traffic laws for safe transportation outcomes.

Licensing Specialist

Maryland Dept Of Labor Real Estate Commission
03.2022 - 09.2023
  • Stayed up-to-date on Maryland laws and licensing requirements to complete accurate and efficient reviews.
  • Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
  • Responded to in-person and telephone requests for information from the general public, attorneys and other involved parties.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.

Prestige Beauty Advisor

Ulta Beauty Inc.
08.2021 - 12.2021
  • Taught customers how to apply makeup and recommended optimal products.
  • Completed timely and accurate resets based on seasonal demands and special promotional requirements.
  • Developed strong rapport with customers and created positive impression of business.
  • Recommended complementary purchases to customers, increasing revenue.
  • Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.

Caregiver

Jennie Morton
01.2015 - 01.2020
  • Maintain records of patient care, condition, and progress.
  • Provide patient with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patient takes their medicine.
  • Plan, purchase, prepare, or serve meals to patient or other family members, according to prescribed diets.

Receptionist

Interfaith Community Housing Of Delaware
07.2018 - 08.2018
  • Operate telephone switchboard to answer, screen, or forward calls, provide information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Schedule appointments and maintain and update appointment calendars.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Analyze data to determine answers to questions from customers or members of the public.

Clerical Support Specialist

Temple Hill Construction
02.2014 - 05.2015
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Education

HIGH SCHOOL DIPLOMA -

21st Century Cyber Charter School
Downingtown, PA
06.2018

Skills

  • Licensed DOT Driver
  • Type 90 Wpm
  • MD Real Estate Licensing Requirements
  • Customer Engagement Skills
  • Microsoft Office Suite
  • Excel
  • Powerpoint
  • Detail-Oriented Organization
  • Deadline Management
  • Multi-Line Phone System Expert
  • Office Administration Support
  • Data Entry
  • Proofreading and Editing

Timeline

DOT Courier

AFJ. Inc / FedEx Corp
05.2024 - Current

Licensing Specialist

Maryland Dept Of Labor Real Estate Commission
03.2022 - 09.2023

Prestige Beauty Advisor

Ulta Beauty Inc.
08.2021 - 12.2021

Receptionist

Interfaith Community Housing Of Delaware
07.2018 - 08.2018

Caregiver

Jennie Morton
01.2015 - 01.2020

Clerical Support Specialist

Temple Hill Construction
02.2014 - 05.2015

HIGH SCHOOL DIPLOMA -

21st Century Cyber Charter School

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