Jada Morton
Baltimore,MD
Summary
Detail-oriented and reliable professional with a proven track record in administrative support, guest services, and courier roles. Exceptional ability to manage multiple priorities while maintaining a positive attitude and ensuring high-quality service. Known for strong organizational skills and a commitment to excellence, consistently contributing to team success and enhancing operational efficiency.
Overview
12
12
years of professional experience
Work History
DOT Courier
AFJ. Inc / FedEx Corp
Baltimore, MD
05.2024 - Current
- Coordinated with dispatchers effectively, maintaining clear communication regarding job updates, delays, or changes in delivery assignments.
- Expedited urgent shipments when required, prioritizing tasks efficiently to meet critical deadlines without compromising quality of service.
- Demonstrated excellent customer service skills at each pick-up and delivery location, fostering positive relationships with clients and representing the company professionally.
- Navigated diverse terrains across urban and rural areas adeptly while adhering to all traffic laws for safe transportation outcomes.
Licensing Specialist
Maryland Dept Of Labor Real Estate Commission
Baltimore, MD
03.2022 - 09.2023
- Stayed up-to-date on Maryland laws and licensing requirements to complete accurate and efficient reviews.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Responded to in-person and telephone requests for information from the general public, attorneys and other involved parties.
- Proved successful working within tight deadlines and a fast-paced environment.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Prestige Beauty Advisor
Ulta Beauty Inc.
Baltimore, MD
08.2021 - 12.2021
- Taught customers how to apply makeup and recommended optimal products.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
Caregiver
Jennie Morton
Coatesville, PA
01.2015 - 01.2020
- Maintain records of patient care, condition, and progress.
- Provide patient with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
- Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patient takes their medicine.
- Plan, purchase, prepare, or serve meals to patient or other family members, according to prescribed diets.
Receptionist
Interfaith Community Housing Of Delaware
Wilmington, DE
07.2018 - 08.2018
- Operate telephone switchboard to answer, screen, or forward calls, provide information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Schedule appointments and maintain and update appointment calendars.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Analyze data to determine answers to questions from customers or members of the public.
Clerical Support Specialist
Temple Hill Construction
New Castle, DE
02.2014 - 05.2015
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Review files, records, and other documents to obtain information to respond to requests.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Education
HIGH SCHOOL DIPLOMA -
21st Century Cyber Charter School
Downingtown, PA06.2018
Skills
- Licensed DOT Driver
- Type 90 Wpm
- MD Real Estate Licensing Requirements
- Customer Engagement Skills
- Microsoft Office Suite
- Excel
- Powerpoint
- Detail-Oriented Organization
- Deadline Management
- Multi-Line Phone System Expert
- Office Administration Support
- Data Entry
- Proofreading and Editing
Timeline
DOT Courier
AFJ. Inc / FedEx Corp
05.2024 - Current
Licensing Specialist
Maryland Dept Of Labor Real Estate Commission
03.2022 - 09.2023
Prestige Beauty Advisor
Ulta Beauty Inc.
08.2021 - 12.2021
Receptionist
Interfaith Community Housing Of Delaware
07.2018 - 08.2018
Caregiver
Jennie Morton
01.2015 - 01.2020
Clerical Support Specialist
Temple Hill Construction
02.2014 - 05.2015
HIGH SCHOOL DIPLOMA -
21st Century Cyber Charter School