Jada Narcise
Katy,TX
Summary
Transitioning from retail and food service to an office environment, offering strong customer service, organizational, and multitasking skills to enhance team efficiency and client satisfaction. Proven ability to maintain organization and attention to detail in fast-paced settings. Experienced in communication, problem-solving, and cash handling, with a focus on supporting team operations. Committed to delivering a strong work ethic and positive attitude in collaborative environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Customer Service
Sun and Ski Sports
Katy, US
12.2024 - Current
- Greet customers and provide personalized assistance in locating products to improve their overall shopping experience.
- Organize and maintain product displays by returning misplaced items and cleaning regularly.
- Restock inventory with attention to detail, following numerical and chronological systems for accuracy and accessibility.
- Count and reconcile cash drawers to ensure register accuracy and support end-of-day reporting.
Cashier/Cook
Zaxby's
Gonzales, US
08.2022 - 08.2023
- Delivered friendly, efficient customer service in a high-paced environment, helping ensure a positive dining experience.
- Accurately took customer orders and resolved issues promptly to maintain satisfaction and repeat business.
- Balanced responsibilities in both front-of-house (cashier) and back-of-house (cook) roles, demonstrating flexibility and teamwork.
- Maintained cleanliness and organization to uphold company standards and ensure smooth operations.
Education
High school diploma -
Cypress Lakes High School
Katy, TX05.2024
Skills
- Customer Service & Support
- Cash Handling & POS Operations
- Stocking, Organization & Visual Merchandising
- Order Packaging & Shipment Procedures
- Return & Exchange Processing
- Phone Etiquette & Call Handling
- Team Collaboration & Communication
- Problem Solving & Decision Making
- Time Management & Multitasking
- Computer Literacy & CRM Use
- Cleaning, Sanitizing & Store Maintenance
- Dependability, Flexibility & Reliability
Certification
- ServSafe
- TABC Certification
Additional Information
Took time off between roles to focus on school and further my education, while continuing to build transferable skills in time management and responsibility. Eager to transition from retail and food service into an office environment, bringing strong customer service, organizational, and multitasking skills to support team efficiency and client satisfaction.
Languages
English, Expert
References
References available upon request.
Timeline
Cashier/Customer Service
Sun and Ski Sports
12.2024 - Current
Cashier/Cook
Zaxby's
08.2022 - 08.2023
High school diploma -
Cypress Lakes High School
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