Jada Nelson
Fairburn,GA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Clayton County Public Schools
Rex, GA
01.2023 - Current
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Communicated with parents, teachers and members of public with patient demeanor.
- Delivered optimal administrative, customer service and case management support.
- Coordinated multiple schedules using online calendaring system.
- Explained attendance policies and procedures and managed processing of absence and tardy notices.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Leveraged word processing software to create proposals, letters and memos.
- Scheduled appointments between clients and customers and internal staff members.
Data Entry Operator
Cumberland Plastic Solutions
Opelika, AL
01.2022 - 05.2022
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime..
- Inputted customer data into computer database accurately and quickly.
- Compiled data from source documents prior to data entry.
Warehouse Clerk
Koch Foods
Ashland, AL
04.2020 - 08.2021
- Organized inventory, verifying supplies, tools and production materials for team.
- Recorded production details and accurately entered data into computerized systems.
- Prepared product for skilled production workers to complete final assembly.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
Executive Suite Ambassador
Auburn University
Auburn, AL
04.2019 - 04.2020
- Offered exceptional customer service to differentiate and promote company brand.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Monitored individual suites during football games to ensure guest satisfaction.
- Organized and prepared meeting rooms and equipment for onsite and offsite events.
- Prepared, formatted and bound reports for professional presentations.
- Executed special objectives and projects in response to executive team member requests.
- Managed executives' calendars to keep track of events and activities.
Education
Bachelor of Arts - Philosophy
Auburn University
Auburn, AL05.2022
Skills
- PC proficient
- Expert in Infinite Campus
- Expert in Microsoft Excel
- Expert in Microsoft Office
- Expert in Google Drive
- Expert in Google Calendar
- Multi-line phone systems
- Multitasking
- Critical Thinking
- Human Resource Laws Knowledge
- Records Management Databases
- Bookkeeping and Basic Accounting
- Strong Problem Solver
- Data entry
- Document Filing and Retrieval
- Customer service
- Decision making
- Detail-oriented
- Microsoft Access
- Calendar and Scheduling Software
- Data Research and Compilation
- Meeting Planning
Timeline
Administrative Assistant
Clayton County Public Schools
01.2023 - Current
Data Entry Operator
Cumberland Plastic Solutions
01.2022 - 05.2022
Warehouse Clerk
Koch Foods
04.2020 - 08.2021
Executive Suite Ambassador
Auburn University
04.2019 - 04.2020
Bachelor of Arts - Philosophy
Auburn University