Jada Padilla
Anchorage,AK
Summary
With experience in administrative tasks, office management, and customer service, I possess a strong skill set to handle multiple tasks efficiently. Demonstrating a consistent ability to improve operational efficiency and prioritize workload, I excel in maintaining a strong focus on customer service. Committed to meeting company needs through organized practices, I am skilled in working under pressure and adapting to new situations to enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ammunition Stock Control and Accounting Specialist (89A)
United States Army National Guard
New York
12.2024 - Current
- Went away for 6 months to fulfill duty in Basic Combat Training and Advanced Individualized Training for the US army.
- Trained alongside other personnel, promoting professional growth and development within the ranks.
- Specialized in the military occupation of an Ammunition Stock Control And Accounting Specialist. This role involves managing, storing, accounting for, and distributing ammunition, explosives, and related materials.
Barista
Starbucks
New York, NY
11.2025 - 12.2025
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient service.
- Provided exceptional customer service, resolving issues to enhance the overall experience.
- Collaborated with team members to streamline workflows during peak hours for improved efficiency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
After School Youth Leader
Real Kids Dream
Bronx, NY
08.2024 - 04.2025
- Organized group activities and outings for youth.
- Maintained good relationships with parents through regular communication and active participation in planned activities.
- Engaged youth by following, implementing, and assisting in creating lesson plans.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
- Coordinated and led weekly youth meetings, facilitating conversations and activities to promote team building and leadership development.
- Organized and facilitated youth retreats and workshops to promote personal growth and self-awareness.
Bilingual Administrative Assistant
Doc-go
New York, NY
04.2023 - 06.2024
- Prepared correspondence such as letters, memos, reports in both languages.
- Coordinated travel arrangements for guest including flight reservations and hotel accommodations.
- Sorted incoming mail and packages into appropriate folders.
- Greeted visitors and answered inquiries in both English and Spanish.
- Provided assistance with incoming migrant asylum seekers.
- Helped with inventory and distribution of hygienic products, child products etc.
- Developed and maintained filing systems, improving document retrieval speed and accuracy.
Shift Leader
Taco Bell
New York, NY
11.2022 - 03.2023
- Assisted in training new employees on shift operations.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Monitored inventory levels and ordered supplies as needed.
- Resolved customer complaints promptly and professionally.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Supervised and led employees to maintain productivity and customer service levels.
- Utilized POS systems efficiently for order processing and inventory management.
- Developed promotional strategies to attract more customers during slow periods.
Cashier
El Mundo
New York, NY
03.2018 - 03.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated each register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer questions and provided store information.
Sales Associate
Madrag
New York, NY
01.2017 - 11.2017
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Developed promotional strategies to increase sales volume.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Applied Science - Medical Administration
Monroe College
Bronx, NY06-2027
Skills
- Supervision
- Team Leadership
- Filing
- Time management
- Problem-Solving
- Friendly, Positive Attitude
- Attention to Detail
- Critical thinking
- Inventory storage
- Computer Proficiency
- Flexible and Adaptable
- Leadership
- Communication
- Flexible
- POS operation
- Fast and efficient service worker
Certification
Home Health Aid
Languages
English
Spanish
Timeline
Barista
Starbucks
11.2025 - 12.2025
Ammunition Stock Control and Accounting Specialist (89A)
United States Army National Guard
12.2024 - Current
After School Youth Leader
Real Kids Dream
08.2024 - 04.2025
Bilingual Administrative Assistant
Doc-go
04.2023 - 06.2024
Shift Leader
Taco Bell
11.2022 - 03.2023
Cashier
El Mundo
03.2018 - 03.2018
Sales Associate
Madrag
01.2017 - 11.2017
Associate of Applied Science - Medical Administration
Monroe College