Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jada Reese

Capitol Heights,MD

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

7
7
years of professional experience

Work History

Head Hostess

JW Marriott Hotel
02.2022 - 12.2023
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.

Private Nanny

Private Client
02.2018 - 08.2023
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.

Dedicated Aide / Admin Assistant

The Foundation Learning Center
02.2019 - 10.2021
  • Developed safe and supportive environments for students with sensory disorders.
  • Coordinated with other support staff members in order to provide comprehensive services for each individual student''s unique needs.
  • Enhanced student understanding by implementing individualized learning plans tailored to each student''s needs.
  • Adhered to plan outlines and monitored progress against IEP objectives.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Front Desk

Dave and Busters
10.2016 - 08.2018
  • Contributed to team success by cross-training in various front desk roles, increasing operational flexibility during high-demand periods.
  • Enhanced customer satisfaction by promptly addressing and resolving guest concerns and inquiries.
  • Actively listened to guest feedback and suggested improvements that could be implemented to enhance service quality.
  • Reduced waiting times at check-in by efficiently processing guest arrivals and departures according to established procedures.
  • Supported sales initiatives through upselling promotional packages or additional services upon check-in, boosting revenues while meeting guest needs.

Teacher Assistant

Ideal Childcare
08.2016 - 07.2018
  • Supported student physical, mental, and social development using classroom games and activities.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Worked with teachers to design lesson plans and coordinate activities for classes.

Education

Bachelor Of Business Administration And Management - Health Administration

Strayer University
Washington, DC

High School Diploma -

Dr Henry A Wise Jr High School
Upper Marlboro, MD
05.2015

Skills

  • Guest service
  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Time management
  • File organization
  • Filing
  • Computer proficiency

Timeline

Head Hostess

JW Marriott Hotel
02.2022 - 12.2023

Dedicated Aide / Admin Assistant

The Foundation Learning Center
02.2019 - 10.2021

Private Nanny

Private Client
02.2018 - 08.2023

Front Desk

Dave and Busters
10.2016 - 08.2018

Teacher Assistant

Ideal Childcare
08.2016 - 07.2018

Bachelor Of Business Administration And Management - Health Administration

Strayer University

High School Diploma -

Dr Henry A Wise Jr High School

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