Jada Rhodes
Matthews,North Carolina
Summary
Resourceful fulfillment team member able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
6
6
years of professional experience
Work History
Fulfillment
Target
06.2021 - Current
- Shopped orders for customers and ensuring they are satisfied with their orders
- Help customers have a successful shopping experience
- Completed work assignments carrying out various tasks.
Event Setup
North Carolina A&T University Student Center
08.2023 - 08.2024
- Setting up Campus Events correctly and neatly
- Learn teamwork and building.
Team Member
Academy Sports & Outdoors
12.2020 - 06.2021
- Assisted with consistent, prompt, and friendly customer service in various functions such as Merchandising, Inventory, Receiving, Cashier, and Sales
- Became top sales for credit cards.
Cashier
Harris Teeter
07.2018 - 08.2020
- Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers
- Answered questions about store policies and concerns to support positive customer experiences.
Education
B.S. - Biology
North Carolina A&T State University
Greensboro, North CarolinaSkills
- Customer Service
- Excellent Verbal and Written Communication
- Team Player
- Microsoft Office Suite (PowerPoint, Word, Excel & Access)
- Lab Researcher
- Time Management
- Decision-Making
- Problem-solving abilities
- Critical Thinking
- Data Entry
Classes
- General Biology
- Organic Chemistry I & II
- Statistics
- Molecular Biology
- Evolutionary Biology
- General Chemistry
Student involvement
- The National Association of the Advancement of Colored People, 2022, Present
- 100 Collegiate Women, 2022, 2024
- Students Inspiring Success Through Education Retention and Service (S.I.S.T.E.R.S), 2020, 2020
Volunteer Experience
- Neighborhood Tree Planting, 2022
- Second Harvest Foodbank, 2021
Timeline
Event Setup
North Carolina A&T University Student Center
08.2023 - 08.2024
Fulfillment
Target
06.2021 - Current
Team Member
Academy Sports & Outdoors
12.2020 - 06.2021
Cashier
Harris Teeter
07.2018 - 08.2020
B.S. - Biology
North Carolina A&T State University