Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Jada Ribera

Madera,CA

Summary

Customer- focused professional with experience in retail, caregiving and management roles. Proven skills in team leadership, problem solving and providing exceptional service. Adept at streamlining operations ensuring customer satisfaction and fostering a positive environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Personal Assistant

My Chiropractic Doctor
Kansas City, MO
10.2023 - 12.2023
  • Greeted visitors in a professional manner. Remembering repeat clients' names.
  • Maintained appropriate filling of professional documentation.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction.

Assistant Manager

Fuel Cafe
Kansas City, MO
10.2023 - 12.2023
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Prepared and cooked well-balanced meals for online and walk-in orders.
  • Increased customer engagement by 20% in just a month, along with several good Yelp reviews.

Caregiver

Home Instead Seniors Care
Madera, CA
07.2022 - 11.2023
  • Assisted clients with daily living needs to maintain self-esteem, brain cognitive function, and general wellness.
  • Assisted with dressing guidance, grooming, meal preparations, health appointments, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activities such as painting, card games, and exercise all while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support, redirection, and companionship.

Tea Barista

Teazer World Tea Market
Fresno, CA
08.2017 - 06.2020
  • Fostered a friendly and informative environment by interacting cheerfully with customers in high-traffic periods.
  • Promoted to manager in 2019, delegated to operate a crew of 12 for a new store location.
  • Retained over 100 recipes for specialty beverages and seasonal offerings.
  • Focused quality and consistency.

Education

High School Diploma -

California State University
Fresno, CA

Skills

  • Sales Development
  • POS systems
  • Inventory Control
  • Kitchen operations experience
  • Promotional Support
  • Store Opening/Closing
  • Order of Operations
  • Cleaning Techniques
  • Clean driving record
  • Training staff

Certification

  • PCA- Personal care aide
  • Food Handlers Card

Affiliations

  • Herbalist
  • Gardener
  • Animal advocate/ Foster

Timeline

Personal Assistant

My Chiropractic Doctor
10.2023 - 12.2023

Assistant Manager

Fuel Cafe
10.2023 - 12.2023

Caregiver

Home Instead Seniors Care
07.2022 - 11.2023

Tea Barista

Teazer World Tea Market
08.2017 - 06.2020

High School Diploma -

California State University
Jada Ribera