JADA ROBERSON
Hallsville,TX
Summary
Results-driven operations and business management professional with 15+ years of experience leading cross-functional operations, budgeting, procurement, inventory management, operational analysis, vendor coordination, and process improvement initiatives across manufacturing, logistics, transportation, and oil & gas industries. Proven ability to manage KPIs, financial reporting, purchasing activities, compliance, office operations, and scalable business systems while supporting operational efficiency and organizational growth. Recognized for strong leadership, strategic problem-solving, and operational execution in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Transportation Coordinator / Operations Leader
Eastman Chemical Company
Longview, TX
01.2023 - Current
- Lead cross-functional transportation and operational coordination activities supporting global supply chain functions and business objectives.
- Monitor, analyze, and report KPIs, operational metrics, and performance trends to support strategic decision-making and continuous improvement initiatives.
- Conduct investigations and reporting related to transportation, logistics, inventory, and operational issues while ensuring timely resolution.
- Coordinate procurement and purchasing activities for operational office supplies, truck scale equipment, intercom sound systems, digital signage televisions, logistics technology needs, and rail/track-related repair coordination.
- Interface with vendors, contractors, carriers, maintenance teams, and internal departments to support operational continuity and project execution.
- Support onboarding, training, process documentation, and operational standardization initiatives while promoting accountability and efficiency.
Transportation Planner
Eastman Chemical Company
Longview, TX
01.2018 - 01.2023
- Served as SME for SAP ERP implementation initiatives, workflow optimization projects, and process automation improvements.
- Authored SOPs, training manuals, and operational documentation to standardize business processes and improve compliance.
- Managed inventory planning, procurement coordination, forecasting, scheduling, and reporting functions supporting operational and financial objectives.
- Created and maintained SharePoint communication systems that improved workflow visibility and reduced internal email traffic by 80%.
- Balanced customer demand, inventory levels, transportation capabilities, and resource planning to support production and business goals.
Operations Manager
HHS, LLC - Oilfield Operations
Carthage, TX
01.2010 - 01.2015
- Managed daily business operations including procurement, inventory management, logistics coordination, vendor relations, budgeting, and operational planning.
- Performed budgeting, financial accounting analysis, operational investigations, reporting, and expense tracking to identify cost-saving opportunities and improve profitability.
- Supported accounts payable/accounts receivable processes, invoice coordination, purchasing activities, and financial documentation management.
- Purchased office supplies, operational equipment, tools, and technology resources while coordinating with vendors and contractors to support business operations.
- Oversaw general office management functions including records management, scheduling, reporting, documentation, compliance tracking, and administrative support.
- Led onboarding, employee training, safety coordination, and operational meetings while ensuring compliance with company policies and regulatory requirements.
Freight Operations Manager
USF Dugan Freightways
- Managed transportation operations, budgeting, vendor negotiations, freight coordination, compliance, and customer service operations.
Customer Service Team Lead
Consolidated Communications
- Led employee coaching, reporting, customer escalations, quality assurance initiatives, and team performance improvement.
Education
Bachelor of Applied Arts & Science - Business Management
University of Texas at Tyler
Associate of Science - Legal Studies
Kaplan University
Skills
- Plant & Business Operations Management
- Budgeting & Financial Analysis
- Procurement & Purchasing
- Vendor & Contractor Management
- Inventory Control & Asset Tracking
- KPI Reporting & Operational Analysis
- Accounts Payable & Receivable Support
- Project Coordination
- General Office Management
- Cross-Functional Leadership
- Process Improvement & SOP Development
- ERP Systems (SAP, NetSuite)
- Power BI & SharePoint
- Compliance & Risk Management
- Training & Onboarding
- Strategic Planning
Additional Leadership Experience
- USF Dugan Freightways, Freight Operations Manager, Managed transportation operations, budgeting, vendor negotiations, freight coordination, compliance, and customer service operations.
- Consolidated Communications, Customer Service Team Lead, Led employee coaching, reporting, customer escalations, quality assurance initiatives, and team performance improvement.
Timeline
Transportation Coordinator / Operations Leader
Eastman Chemical Company
01.2023 - Current
Transportation Planner
Eastman Chemical Company
01.2018 - 01.2023
Operations Manager
HHS, LLC - Oilfield Operations
01.2010 - 01.2015
Freight Operations Manager
USF Dugan Freightways
Customer Service Team Lead
Consolidated Communications
Bachelor of Applied Arts & Science - Business Management
University of Texas at Tyler
Associate of Science - Legal Studies
Kaplan University