Jada Roberts
Creston,NC
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
6
6
years of professional experience
Work History
Office Administrative Assistant
Jodi Province Counseling Services
03.2022 - 01.2024
- Streamlined office processes by implementing efficient filing and organizational systems.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for smooth office functioning's.
- Ensured timely completion of tasks.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Kept clean and organized office and work space to better office function.
- Managed approximately 30 incoming and outgoing calls and emails per day.
- Managed sending multiple faxes per day while also managing incoming faxes and placing them where they need to go efficiently.
Cashier /Bookkeeper
Ingles Markets
10.2017 - 09.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answering incoming calls and directing or placing them where they needed to be.
- Coordinating with multiple people including mangers for other workers breaks and lunches.
Education
High School Diploma -
Ashe County High School
West Jefferson, NC05.2019
Skills
- Database Entry
- Spreadsheet Development
- Event Planning
- Billing and Invoicing
- Verbal Communication
- Leadership and Supervision
- Scheduling Appointments
- Customer Engagement
- Supply Inventory
- Organizational skills
- Document Scanning
- File Organization
Timeline
Office Administrative Assistant
Jodi Province Counseling Services
03.2022 - 01.2024
Cashier /Bookkeeper
Ingles Markets
10.2017 - 09.2021
High School Diploma -
Ashe County High School