Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marva Sydney

Orlando,FL

Summary

I am a encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Always trying to provide the highest level of service to customers and creating pleasant work environment for staff. You will also find that i am knowledgeable in food safety and sanitation protocols. I am a focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

Overview

9
9
years of professional experience

Work History

Cook Manager

Jaylen Christian Academy
10.2021 - Current
  • Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
  • Developed creative daily specials, incorporating seasonal ingredients to showcase culinary skills and increase menu diversity.
  • Consistently met budgetary goals through careful management of food costs and labor expenses.
  • Collaborated with management to develop innovative menu offerings that catered to diverse customer preferences.
  • Maintained a clean and hygienic kitchen environment through regular cleaning schedules and strict sanitation policies.
  • Managed food orders efficiently by coordinating with suppliers for timely deliveries while minimizing costs.
  • Optimized kitchen workflow by assigning tasks based on employees'' strengths and abilities, maximizing productivity.
  • Streamlined recipe development process by testing new dishes extensively before adding them to the menu lineup.
  • Exceeded health inspection standards consistently by maintaining a stringent focus on cleanliness and sanitation practices throughout the kitchen space.

Supervisor

BEST
02.2022 - 10.2023
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.

Cleaner Supervisor

Ayotunde Enterprise
04.2015 - 10.2019
  • Enhanced team productivity by implementing efficient cleaning methods and time management strategies.
  • Reduced employee turnover through effective training, mentoring, and performance evaluations of cleaning staff.
  • Ensured consistent high-quality service by conducting regular inspections of completed work areas.
  • Streamlined communication with clients, addressing concerns promptly and resolving issues professionally.
  • Managed laundry sorting, washing, drying, and ironing.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Maintained required records of work hours, budgets and payrolls.

Education

High School Diploma -

Barataria
06.1977

Skills

  • Portion Control
  • Pastry Skills
  • HACCP Knowledge
  • Health Regulations
  • Customer Service
  • Sanitation Standards
  • Culinary Techniques
  • Organizational Skills
  • Waste Reduction
  • Decision Making
  • Multitasking Abilities
  • Inventory Management
  • Order Processing
  • Product Knowledge
  • Coordination
  • Quality Control
  • Staff Development
  • Performance Management
  • Expectation Setting
  • Team Leadership

Timeline

Supervisor

BEST
02.2022 - 10.2023

Cook Manager

Jaylen Christian Academy
10.2021 - Current

Cleaner Supervisor

Ayotunde Enterprise
04.2015 - 10.2019

High School Diploma -

Barataria

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