Jada Robinson
Tinley Park,IL
Summary
Hardworking and dependable professional with a strong focus on getting results and making things run smoothly. Known for being organized, reliable, and easy to work with. Brings a mix of practical experience and common sense to every project, along with a steady commitment to doing quality work. Comfortable wearing many hats and stepping up when needed to help the team succeed.
Overview
5
5
years of professional experience
Work History
Wheelchair Vehicle Driver
Elite Ambulance
Orland Park, IL
01.2025 - 08.2025
- Upheld strict compliance with all applicable local, state, and federal regulations governing transportation services for individuals with disabilities.
- Developed strategies for efficient scheduling, reducing wait times for clients while maximizing resource utilization.
- Implemented feedback mechanisms from passengers, contributing to service improvements and satisfaction rates.
- Facilitated clear communication with passengers, taking the time to explain procedures and answer questions patiently.
Illinois Medi-Car
Superior Ambulance
Oak Lawn, IL
10.2024 - 01.2025
- Operated wheelchair-accessible vehicles, ensuring safe and timely transportation for passengers with mobility challenges.
- Assisted passengers in boarding and disembarking, enhancing overall travel experience and comfort.
- Conducted regular vehicle inspections to maintain safety standards and compliance with regulations.
- Collaborated with dispatch teams to optimize route planning and improve service efficiency.
- Documented daily logs of trips, incidents, and maintenance activities for operational transparency.
Box Office Manager
Black Ensemble Theater
Chicago, IL
09.2023 - 04.2024
- Managed ticket sales operations, ensuring accurate transactions and customer service excellence.
- Supervised box office staff, providing training and support to enhance team performance.
- Developed efficient scheduling processes for staff to optimize coverage during peak times.
- Developed compelling narratives that effectively communicated project objectives and impact.
VIP Worker
Live Nation
Tinley Park
06.2021 - 09.2023
- Assisted in managing stage operations, maintaining clear communication with crew members for efficiency.
- Supported guest services by addressing inquiries and resolving issues to enhance attendee experience.
- Guided guests to exits and assisted with emergencies.
- Maintained clean facilities throughout each event, ensuring a pleasant atmosphere for concertgoers.
Court Monitor
Sky Zone Trampoline Park
Orland Park, IL
08.2021 - 03.2022
- Monitored court activities to ensure compliance with safety protocols and operational standards.
- Collaborated with team members to address guest concerns and resolve issues promptly.
- Assisted in enforcing park rules, maintaining a safe environment for guests and staff.
- Conducted regular inspections of trampoline courts to identify hazards and maintain equipment functionality.
- Provided guidance to new staff on operational procedures and safety measures.
Team Member
Dairy Queen
Orland Park, IL
05.2020 - 08.2021
- Assisted in daily operations by providing customer service and support to team members.
- Learned safety protocols and maintained cleanliness in work areas to ensure compliance.
- Collaborated with colleagues to facilitate smooth workflow during peak hours.
- Engaged customers, answered inquiries, and promoted products effectively.
- Operated cash register accurately and processed transactions efficiently.
Education
Bachelor of Science - Biology
Northeastern Illinois University
Chicago, IL05-2027
Certification - EMT Class
Elite Ambulance
Orland Park07-2025
High School Diploma -
Carl Sandburg High School
Orland Park, IL05-2022
Skills
- Medical Experience
- Customer Service
- Music Industry Knowledge
- Mentoring experience with
- Children
- Tech Skills
Timeline
Wheelchair Vehicle Driver
Elite Ambulance
01.2025 - 08.2025
Illinois Medi-Car
Superior Ambulance
10.2024 - 01.2025
Box Office Manager
Black Ensemble Theater
09.2023 - 04.2024
Court Monitor
Sky Zone Trampoline Park
08.2021 - 03.2022
VIP Worker
Live Nation
06.2021 - 09.2023
Team Member
Dairy Queen
05.2020 - 08.2021
Bachelor of Science - Biology
Northeastern Illinois University
Certification - EMT Class
Elite Ambulance
High School Diploma -
Carl Sandburg High School