Jada Ross
Tampa,FL
Summary
I’m gifted with working with all types of people. I’m a positive person that loves making people happy. I’m looking for a new role where hard work and dedication is valued. I am a very passionate, hard-working individual who’s looking for a new opportunity. I am a team player. I am super energetic and creative and I love making memorable moments with guests and team members. I love to upsell and boost sales. I will always go the extra mile to make sure that whoever is around me is happy. I’m great at my job and everything that I do and I take pride in that. I am dependable and always have a positive attitude, even in stressful situations. I am always willing to take on added responsibilities to help the team.
Overview
5
5
years of professional experience
Work History
Server Bartender
Bahama Breeze
05.2022 - Current
- Excelled at explaining menus to guests and upsold top shelf and premium brands as well as daily specials, and seasonal drinks to boost sales.
- Worked with POS system to place orders, manage bills.
- Mixed drinks and served beverages following recipes and preparation methods.
- Maintained clean and organized dining/bar areas to uphold restaurant hygiene standards.
- Rotated and kept track of stock.
- Prioritized communication and relationships with guest and staff.
- Presented bar bills and took payment from guest.
- Keeping bar stocked with appropriate levels of glassware, ice, alcohol, napkins etc.
- Informing guest of specials.
- Physical strength.
- Filled bins with crushed and cubed ice.
- Greeted guest and engaged in conversation keeping them satisfied while creating memorable nights and regulars.
- Knowledge of crafts microbrews and classic cocktails.
- Cash handling.
- Knowledgeable of alcohol laws.
- Kept watch for overly intoxicated guest.
- Detailed oriented problem solver.
- Arranged the bar to make display look fun and attractive.
- Washed and sterilized glassware.
- Ensure legal drinking age.
Service, Bartender, Shift Leader, To Go Specialist
Chili's Bar And Grill
06.2018 - 04.2022
- Helped with creating shift schedules.
- Managed customers complaints.
- Resolved conflicts between workers.
- Served food and beverages at a quick pace and delivered them prompt while attending to customer needs.
- Maintained positive work environment and motivated team members to get through the day.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders and manage bills.
- Created prep sheets in station cleaning duties.
- Organized to go orders and securely put them into bags while checking everything off to fulfill customer orders.
- Performed register functions such as voids discounts and other table needs.
- Excelled at explaining menus to guests and upsold top shelf as well as daily specials, and seasonal drinks to boost sales.
- Role model by doing tasks the right way and influenced my team members to do the same.
- Mixed drinks and served beverages following recipes and preparation methods.
- Maintained clean and organized dining/bar areas to uphold restaurant hygiene standards.
- Knowledge of crafts microbrews and classic cocktails.
- Cash handling.
- Knowledgeable of alcohol laws.
Education
High School Diploma -
Springfield Central High School
Springfield, MA06.2020
Skills
- Customer Service
- Cash Handling
- Order Accuracy
- Billing and Payment Processing
- Sales Techniques
- Pos Operation
- Specials Promotion
- Custom Drink Preparation
- Classic Cocktails
- Liquor, Beer and Wine Knowledge
- Maintaining Glassware Stock
- Maintaining Clean Bar
- Craft Cocktail Preparation
- Energetic and Outgoing
- Fast Learner
Timeline
Server Bartender
Bahama Breeze
05.2022 - Current
Service, Bartender, Shift Leader, To Go Specialist
Chili's Bar And Grill
06.2018 - 04.2022
High School Diploma -
Springfield Central High School