Jada Rush
Boca Raton,FL
Summary
Dynamic and dedicated server with exceptional customer service skills honed at Farmer's Table. Proven ability to resolve conflicts and enhance guest satisfaction through effective communication and problem-solving. Recognized for strong teamwork and a reliable work ethic, consistently improving service efficiency and fostering loyalty among patrons.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in any role.
Overview
3
3
years of professional experience
Work History
Farmer's Table - Server
Chef Michael Schenk Culinary Director
Boca Raton, FL
06.2025 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Participated in training sessions to enhance customer service skills and product knowledge.
- Collaborated with team members to improve service response times and efficiency.
- Assisted in resolving customer complaints through active listening and problem-solving skills.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Chops Lobster Bar - Hostess
General Manager Moe Ahmed
Boca Raton, FL
12.2023 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Mizner Country Club - Hostess
General Manager Edward Linsley
Boca Raton, FL
01.2023 - 05.2023
- Welcomed and seated guests, ensuring optimal flow and customer satisfaction.
- Managed waitlist efficiently, reducing guest wait times during peak hours.
- Communicated daily specials and menu items to enhance guest experience.
- Collaborated with servers to coordinate timely service and dining needs.
- Handled guest inquiries and concerns professionally, resolving issues promptly.
- Assisted in training new staff on seating procedures and customer interaction.
- Answered customer questions about hours, seating, and menu information.
Education
High School Diploma -
North Broward Preparatory School
Boca Raton, FLBachelor of Arts - Business Management
Florida Atlantic University
Boca Raton, FLSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
Timeline
Farmer's Table - Server
Chef Michael Schenk Culinary Director
06.2025 - Current
Chops Lobster Bar - Hostess
General Manager Moe Ahmed
12.2023 - 05.2025
Mizner Country Club - Hostess
General Manager Edward Linsley
01.2023 - 05.2023
Bachelor of Arts - Business Management
Florida Atlantic University
High School Diploma -
North Broward Preparatory School