Compassionate Patient Care Technician/Unit Secretary with 7 years of experience also has experience with monitoring technology and with organizational skills, medical knowledge, clerical abilities, and multitasking as well. I also love working with both adult and pediatric/neonatal patients, and I am diligent about serving patients' medical and personal needs to help them feel as comfortable as possible to assist in a speedy recovery, whether at home with family or with their loving parents. Focused on delivering high-quality care to individuals from diverse backgrounds and ages! Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with an outstanding bedside manner and charting abilities, who highly enjoys working with people and caring for them.
Overview
12
12
years of professional experience
Work History
Patient Care Technician
Broward General Medical Center
1600 S Andrews Ave Fort Lauderdale Florida
08.2024 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
Reduced stress for patients and families through effective communication and empathetic support.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
Patient Care Technician
Joe DiMaggio Children’s Hospital
09.2018 - 07.2024
Both computer and time management skills, worked and both stressful fast paced environments while remaining calm and collected
Processing patient information, data entry
Coordinated with medical staff to ensure seamless patient care
Handled sensitive patient Information with confidentiality and discretion
Assisted in the care of infants with complex medical conditions by providing emotional support to families and contributing to a multidisciplinary approach
Monitored vital signs, oxygen saturation levels, nutrition, hydration and growth parameters of neonates
Provided comfort measures such as swaddling, rocking and skin-to-skin contact for newborns
Performed basic nursing skills including wound care, dressing changes and tube feedings
Maintained accurate documentation of patient care activities in the electronic health record system
Assisted with diagnostic tests such as ultrasounds, echocardiograms, EEGs and blood draws
Coordinated transport services for infants requiring specialized treatment at another facility
Educated parents on infant care techniques including breastfeeding, bathing and general hygiene practices
Provided education about safe sleep guidelines for infants discharged home from the NICU
Maintained a clean environment in the Neonatal Intensive Care Unit by following safety protocols
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system
Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
Responded promptly to alarms from monitors, ventilators or other equipment used for neonatal care
Patient Care Technician
Memorial Regional Hospital
07.2017 - 09.2018
Provided direct patient care and assistance to healthcare team members
Assisted in preparing patients for examinations and treatments, including vital signs monitoring
Administered prescribed medications under the supervision of a Registered Nurse
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN
Observed changes in patient's conditions and reported any abnormalities to the RN on duty
Explained treatment procedures to patients and their families
Assisted with patient transfers from bed to wheelchair or stretcher as needed
Provided emotional support for patients and families during difficult times
Collected specimens such as urine samples for testing purposes according to established protocols
Answered call lights promptly and responded appropriately to requests from patients, families, staff members
Conducted safety rounds regularly to ensure safe environment for patients
Participated in quality improvement activities within the department
Helped create a safe environment by following infection control policies
Cleaner
Angela Cleaning Company
01.2013 - 01.2016
Swept, mopped, vacuumed and polished floors of all types
Dusted furniture, window sills and other surfaces to remove dirt and cobwebs
Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops
Washed windows inside and outside as needed
Polished metal fixtures in kitchen and bathroom areas
Scrubbed walls with appropriate cleaning solutions to remove marks or stains
Education
Patient Care Technician -
Sheridan Tech
01.2016
Skills
Nursing Support in Neonatal And Adults
Qualified In Patient Transport Emergency Procedures