Jada S. Evans

During my time at Goodberry’s Frozen Custard, I served as a Customer Service Associate where I was responsible for delivering friendly, efficient service in a high-volume, fast-paced environment. My duties included taking and preparing customer orders with accuracy, handling cash and card transactions, maintaining cleanliness and organization in work areas, and adhering to all food safety guidelines. I also played a key role in training new team members, ensuring they understood store procedures and upheld service standards.

At Beauty Solutions, I was responsible for managing a wide range of operational and client-facing tasks that ensured the smooth daily function of the business. My duties included contacting clients via phone and email, scheduling and confirming appointments, and maintaining an organized calendar to optimize productivity. I curated and sent invoices, handled data entry, and managed client information with accuracy and confidentiality. In addition to administrative support, I led the brand’s digital marketing efforts by promoting services across social media platforms, creating engaging content, and increasing the business’s online visibility. This role strengthened my skills in communication, organization, time management, and digital strategy within a fast-paced, client-focused environment.