Summary
Overview
Work History
Education
Skills
References
Timeline
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Jada Small

Nashville,TN

Summary

A hardworking and reliable employee focused on going above and beyond to support the team and serve customers. With a strong background in verbal communication, Microsoft Office proficiency, and a proven track record of responding to emergencies, I am confident in my ability to contribute effectively to your team. Professionally trained in customer service and offering top-notch skills and abilities. Actively pursues opportunities to surpass standard procedures, enhance operational workflows, and elevate customer contentment. In my previous role as a customer service representative, I brought strong communication and problem-solving skills. These skills allow me to effectively assist customers with their inquiries, resolve issues, and create a positive experience. Furthermore, my experience as a lifeguard has equipped me with the ability to remain calm under pressure and act swiftly to mitigate risks and ensure the safety of individuals. I have received commendations for my quick thinking and effective response in critical situations, demonstrating my commitment to teamwork and problem-solving.

Overview

5
5
years of professional experience

Work History

Television Department, Audiovisual Library

Jamaica Information Service
08.2024 - 09.2024
  • Provided detailed documentation on services rendered for accurate record-keeping purposes.

Underwriting Intern

BCIC
07.2024 - 08.2024
  • Assisted in maintaining accurate records of all relevant documentation, ensuring compliance with regulatory requirements.
  • Assisted in conducting annual reviews of existing policies to ensure ongoing appropriateness based on changing circumstances or updated guidelines.

Lifeguard

American Pools
05.2023 - 09.2023
  • Tested pool for chemical levels and temperature
  • Delivered basic first aid and respiratory support to injured swimmers
  • Participated in water rescue drills with other lifeguards to remain in top form
  • Remained calm during emergency situations and followed safety procedures
  • Scan the pool at all times ensuring no one is in distress

Pool Attendant

Sonesta Airport
06.2022 - 08.2022
  • Assessed pool-side equipment, reporting issues to maintenance personnel for repair or replacement
  • Greeted guests upon entry, monitoring all individuals for prohibited items and required safety gear
  • Assisted repair processes by directing guests around ongoing work or unsafe areas
  • Cleaned the pool area and gym equipment

Daycare Teacher

Bustamante Hospital for Children
06.2019 - 06.2019
  • Put together fun lessons to engage children in learning foundational letter and number recognition skills
  • Created positive and inclusive learning environment focused on safety, respect and acceptance
  • Supported problem-solving and safe interaction to help improve social skills
  • Arranged daily nap and rest periods to recharge students for afternoon play and additional learning
  • Prepared and served meals and snacks to meet children's nutritional needs

Education

Associate in Arts (A.A.) - Business Administration

University of commonwealth Caribbean
11.2023

High School Diploma -

St. Hughs High School for Girls
08.2020

Skills

  • Verbal Communication
  • Microsoft Office Skills
  • Great Analytical Skills
  • Customer Service
  • Serviced Pools
  • Fast Emergency Response Time
  • Attention to detail
  • CPR and AED training
  • Multitasking Abilities
  • Team collaboration
  • Public speaking

References

  • Colleen Chambers Sinclair, (876)-445-0375, Justice of Peace
  • Nashana Thomas, (876)-649-0684, Attorney-at-Law

Timeline

Television Department, Audiovisual Library

Jamaica Information Service
08.2024 - 09.2024

Underwriting Intern

BCIC
07.2024 - 08.2024

Lifeguard

American Pools
05.2023 - 09.2023

Pool Attendant

Sonesta Airport
06.2022 - 08.2022

Daycare Teacher

Bustamante Hospital for Children
06.2019 - 06.2019

High School Diploma -

St. Hughs High School for Girls

Associate in Arts (A.A.) - Business Administration

University of commonwealth Caribbean
Jada Small