Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse

Jada Smith

Healthcare Professional
Hollister,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Biometric Screener

Quest Diagnostics
Rocky Mount, NC
05.2018 - Current
  • Maintained participant and specimen information logs.
  • Completed accurate and timely data entry.
  • Completed finger-sticks for cholesterol and glucose readings using Cholestech LDX machine.
  • Measured BMI and body fat percentage using hand-held devices.
  • Administered blood pressure with automatic and manual cuffs.

COVID-19 Response Frontline Case Investigator

Accentuate Staffing
Raleigh, NC
09.2020 - 09.2022
  • Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
  • Collected and recorded information in electronic medical records.
  • Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
  • Coordinated with public health and local facilities to support isolation and quarantine of individuals.
  • Provided educational and informational resources regarding isolation policies and quarantine measures.

Practice Engagement Specialist

Biologics By McKesson
Cary, NC
09.2017 - 04.2018
  • Sold the company’s low & high complexity products and/or services via telephone.
  • Generated prospective customers through cold calling and closed sales generated by cold calling.
  • Qualified and followed up with sales leads.
  • Directed customers to websites or other company resources for information.
  • Established and maintained relationships with channel partners.
  • Maintained up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested.
  • Exercised judgment with defined procedures and practices to determine appropriate action.
  • Retained thorough knowledge of company products/services.
  • Performed job duties with minimal guidance.

Clinical Technician

HealthTrackRx
Rocky Mount, NC
05.2016 - 08.2017
  • Monitored patients and maintained detailed records for physician review.
  • Filed requisitions, chain-of-custody forms, and associated HealthTrackRX paperwork.
  • Collected urine/oral samples and administered preliminary testing to detect prescription drugs and substance abuse.
  • Collaborated with healthcare providers and administrators in proper testing.
  • Liaised with patients regarding medical records and answered questions pertaining to evaluations.
  • Worked with physicians and nurses in patience care excellence.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Documented and verified patient information using laboratory information system.

Medical Communication Specialist

Pharmaceutical Product Development LLC
Morrisville, NC
01.2013 - 01.2014
  • Provided medical and technical information with high quality customer service (via Track Wise and Salesforce).
  • Documented interactions per PPD and client guidelines. Identified and recorded adverse events and
    product complaints.
  • Conducted review of documents with compliance to the company or customer file plans and SOPs
  • Communicated product benefits and efficacy and positively influence payer policy.
  • Ensured proper coding of AE terms into adverse event global databases.
  • Organized, created medical and business literature, and writes clear, accurate reviews of the literature.
  • Processed fulfillment (e.g., mail, fax, e-mail) and administrative responsibilities as needed.
  • Developed Standard Operating Procedures (SOPs), training materials, and user manuals.
  • Interacted with providers and other medical professionals regarding patients and documentation policies, procedures and regulations.
  • Performed searches of the adverse event database for duplicate cases.
  • Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation.

Education

Bachelor of Arts - Psychology

North Carolina Central University
Durham, NC
08.2003 - 05.2007

Master of Science - Psychology

University of Phoenix
Tempe, AZ
03.2016 - 01.2017

Post Graduate Certificate - Project Management

University of Phoenix
Tempe, AZ
09.2019 - 06.2020

Skills

Patient education

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Timeline

COVID-19 Response Frontline Case Investigator

Accentuate Staffing
09.2020 - 09.2022

Post Graduate Certificate - Project Management

University of Phoenix
09.2019 - 06.2020

Biometric Screener

Quest Diagnostics
05.2018 - Current

Practice Engagement Specialist

Biologics By McKesson
09.2017 - 04.2018

Clinical Technician

HealthTrackRx
05.2016 - 08.2017

Master of Science - Psychology

University of Phoenix
03.2016 - 01.2017

Medical Communication Specialist

Pharmaceutical Product Development LLC
01.2013 - 01.2014

Bachelor of Arts - Psychology

North Carolina Central University
08.2003 - 05.2007

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